Ken Grody Ford Inland Empire

Lax and the team at Redlands Ford did a great job of making us feel welcome. Everyone was up front and honest about the pricing, and we felt like we got a fair deal. making us feel welcome. Everyone was up front and honest about the pricing, and we felt like we got a fair deal. More

Friendly, courteous service by all personnel. Answered Friendly, courteous service by all personnel. Answered questions - knowledgeable about their products and services. Helped setup mytouch phones, et Friendly, courteous service by all personnel. Answered questions - knowledgeable about their products and services. Helped setup mytouch phones, etc. Finance person explained options and answered my annoying questions patiently and courteously. More

After a bit of a rocky start (due to miscommunication, it happens) I bought my new 2013 Focus ST with the exact color and options I wanted. No BS, no games, Nick was very helpful and communication was great. happens) I bought my new 2013 Focus ST with the exact color and options I wanted. No BS, no games, Nick was very helpful and communication was great. I would highly recommend the Redlands Ford team to anyone looking for a new Ford. More

They were all very friendly and not pushy. I love my new car and hope that everyone has the same expierence as I did. Thank you all for your great service and hard work making my purchase so stress free... car and hope that everyone has the same expierence as I did. Thank you all for your great service and hard work making my purchase so stress free...... More

We were looking for a new vehicle for our family that would work well with our needs. We were looking for a F-150 and started on the internet. The responses that we received from our sales person were qu would work well with our needs. We were looking for a F-150 and started on the internet. The responses that we received from our sales person were quick and informative. When we came to the dealership to purchase, our sales person worked hard to get us exactly what we were looking for. More

Staff helped with the choice of the new car. She was very helpful in giving suggestions and over all knowledge of the vehicle. She called and asked if we were happy with the vehicle and if we had any questio helpful in giving suggestions and over all knowledge of the vehicle. She called and asked if we were happy with the vehicle and if we had any questions More

This place is a great place to visit for a used car or truck. Prices were low to begin with and they were still willing to shave some off. Really nice people and not pushy at all. Go here first and save y truck. Prices were low to begin with and they were still willing to shave some off. Really nice people and not pushy at all. Go here first and save yourself some time and hassle. Cheers, Brant More

Robyn was very helpful and didn't stop till I got my Robyn was very helpful and didn't stop till I got my Truck. I would work with them again. Anthony was quick and wasn't pushy when finalizing the de Robyn was very helpful and didn't stop till I got my Truck. I would work with them again. Anthony was quick and wasn't pushy when finalizing the deal. More

My shopping experience at Redlands Ford was incredibly easy , pleasant, and low-stress. I had just lost a vehicle in a total-loss accident, and needed to replace it quickly. To their credit, no-one at the easy , pleasant, and low-stress. I had just lost a vehicle in a total-loss accident, and needed to replace it quickly. To their credit, no-one at the dealership took advantage of this overly motivated buyer, and instead gave me an honest, fair price on exactly the vehicle I was looking for, with the features I needed. Financing was fair and it felt like we were working together to fit a plan to my needs instead of competing to negotiate a deal. Lax was patient and knowledgeable about the cars she was selling. I'm happy with the product and the process. Thanks! More

So for the past few months my car has had this loud ticking sound coming from the engine. I took it to Redlands Ford about a month ago thinking they'd be able to figure out what the noise was, and fix ticking sound coming from the engine. I took it to Redlands Ford about a month ago thinking they'd be able to figure out what the noise was, and fix it. It sat there for a week and a half and in the end, they didn't give me an answer, saying only that "Some fuel injectors are just loud like that." Well tonight I opened up the hood, took out the spark plug and ignition coils, cleaned them, and put them back in. The loud ticking noise is completely gone. 100% improvement. I believe that my car just sat in Reldands Ford's parking lot for a week and a half. What a bunch of jokers. All they had to do was take my spark plugs out to fix the problem and they didn't even do that, obviously. They straight lied to my face when they told me that "Their mechanic had spent many hours troubleshooting the problems with no luck." Don't take your car there, they are a bunch of crooks. More