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Ken Garff Toyota Cheyenne

Cheyenne, WY

4.2
332 Reviews
We are Ken Garff Toyota Cheyenne. You might expect a car company’s top priority to be cars, but not at Ken Garff Toyota Cheyenne. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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2200 Westland Rd

Cheyenne, WY

82001

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Showing 332 reviews

July 08, 2019

Beware of Bob Not sure if Bob was having a bad day or just wanted to attempt to steal from some young adults with their first car buying experience. Not only did he More

by Randy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Morman
Jul 08, 2019 -

Ken Garff Toyota Cheyenne responded

Randy, here at Spradley Barr Motors we pride ourselves on outstanding customer service. We are sorry to hear of your experience, if you would like to discuss it in further details please contact our GM Mike Ervin at 307-638-3335 to try and resolve your concerns.

July 06, 2019

Nick rocks! We received over the top service from Nick, Steve and Jake during the purchase of our 2019 Highlander. A couple of initial issues were addressed in a More

by shensa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake in Service department, Steven Wray, Nick Gasowski
Jul 08, 2019 -

Ken Garff Toyota Cheyenne responded

Thank you so much for the great rating and we really appreciate your kind words. We're pleased Nick was able to provide you with excellent service. We know you will LOVE your Toyota Highlander for years to come! Hope to see you on your next visit.

July 02, 2019

AMAZING!! Oliver was amazing with us he was very patient with us and took the time to explain everything! I really enjoyed our experience! It was fast and easy! More

by Mmcmillen22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

Ken Garff Toyota Cheyenne responded

Thank you so much for taking the time to share your feedback! I’m happy to hear that Oliver went above and beyond your expectations to provide you with the great customer service we strive to deliver to each of our guests. If there's anything more that we can do for you, please come back and see us at any time!

June 30, 2019

Dealership experience Quickest, and easiest time purchasing a vehicle! Friendly and I would recommend Nick anytime!!! We were treated with respect and all questions answer More

by rbuss68
Recommend Dealer
Yes
Employees Worked With
Nick Gasowski
Jul 01, 2019 -

Ken Garff Toyota Cheyenne responded

Thank you so much!! We are so pleased your experience at Spradley Barr Motors Inc., was so enjoyable and that Nick showed you the attentive service you deserve. We hope to see you again soon for any of your vehicle needs.

June 29, 2019

Great car buying Experience! No high pressure, extremely knowledgeable, friendly staff. They listen to what you want and were very helpful and patient during our decision process. More

by ronkissler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Brown, Steven Wray, Nick Gasowski
Jul 01, 2019 -

Ken Garff Toyota Cheyenne responded

Thank you so much for taking the time to write this great review. We pride ourselves in our customer service and our ability to put our customers’ needs first. We are glad our staff showed you the attentive service you deserve making this a very satisfying experience. We look forward to seeing you again for any of your vehicle needs.

June 27, 2019

2016 Tacoma TRD Off-road Let me start by saying that I will recommend this dealership to anyone that asks me where to go, for the next 100 years. They’re all very professional More

by krosenquist001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wray, Nick Gasowski
Jun 27, 2019 -

Ken Garff Toyota Cheyenne responded

Thank you so much for taking the time to share your feedback! I’m happy to hear that our Nick went above and beyond your expectations to provide you with the great customer service we strive to deliver to each of our guests. If there's anything more that we can do for you, please come back and see us at any time!

June 15, 2019

Amazingly wonderful! Everyone was amazing and wonderful! They were professional, ethical, kind and took my needs as their priority. I went home in exactly what I wanted - More

by ramonar4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris, Spencer Gordon
Jun 17, 2019 -

Ken Garff Toyota Cheyenne responded

Ramona, thank you so much for writing such a great review!! We strive to provide the most pleasing and exciting experience to each and every one of our customers. We’re glad Kevin and Spencer were able to assist you, and made this an effortless and satisfying experience for you. We look forward to seeing you again for your vehicle maintenance.

June 12, 2019

Great Service!! Nick Gasowski walked me through every detail about the car's equipment, explaining everything regarding the engine, transmission, everything under the More

by deadshot45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wray, Nick Gasowski
Jun 13, 2019 -

Ken Garff Toyota Cheyenne responded

Thank you so much for the rating. We are so glad Nick made your experience so enjoyable. It is our goal to make you and every one of our customers happy by understanding your unique needs. We are just here to help with whatever you need. We look forward to seeing you again for your vehicle maintenance.

June 01, 2019

Nick and his mates at SB rockM Nick and his colleagues at Spradley Barr Toyota in Cheyenne are top drawer. Very professional, informative and not pushy. This is my third Toyota from More

by rob93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Corso, Spencer Gordon, Nick Gasowski
Jun 03, 2019 -

Ken Garff Toyota Cheyenne responded

Thank you so much for writing such a great review!! We strive to provide the most pleasing and exciting experience to each and every one of our customers. We’re glad Nick was able to assist you, and made this an effortless and satisfying experience for you. We look forward to seeing you again for your vehicle maintenance.

May 27, 2019

Very Knowledgeable Nick is extremely knowledgeable about the Toyota Tacoma and made buying one seem like a no brainer. The whole process from start to end was very smoot More

by Tme82001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gordon, Nick Gasowski, Tyler Larez
May 28, 2019 -

Ken Garff Toyota Cheyenne responded

Thank you so much!! We compete to provide the best customer service and I’m glad the efforts paid off on your last visit. We are glad our team worked sedulously to fulfill your needs. I’ll make sure to pass along your praise. Please do not hesitate to stop in if you have any questions or to just say hello. We look forward to work with you in the future.

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