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Ken Garff Toyota Cheyenne
Cheyenne, WY
332 Reviews
We are Ken Garff Toyota Cheyenne. You might expect a car company’s top priority to be cars, but not at Ken Garff Toyota Cheyenne. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 332 reviews
December 08, 2019
Customer service the right way Having bought several cars in the past, this is by far the best car shopping experience ever, hands down. Nick was a tremendous help. Not only did he Having bought several cars in the past, this is by far the best car shopping experience ever, hands down. Nick was a tremendous help. Not only did he know his stuff, he kept the stress levels low, no pressure, straight forward, and treated me and my family like people, instead of a sale opportunity. He listened to what needed and delivered. All in all, we got exactly what we wanted. Highly recommend this place and team. More
by mannyg779
Employees Worked With
Nick Gasowski
December 07, 2019
Awesome Dealership! Nick Gasowski is the best in the game! He knew everything about our new truck; inside and out. Nick was super knowledgeable and helpful. We couldn’t h Nick Gasowski is the best in the game! He knew everything about our new truck; inside and out. Nick was super knowledgeable and helpful. We couldn’t have asked for a better salesman. The whole process was quick and easy! If and when we are looking for another new car, we will be sure to visit Spradley Barr Motors! More
by Gabriel Ramirez
Employees Worked With
Travis Brown, Steven Wray, Nick Gasowski
December 05, 2019
Amazing customer service experience! Cristin Sevchuk and Kevin Harris were a pleasure to work with! Both went to great effort to find me the right vehicle at the price I wanted. I never f Cristin Sevchuk and Kevin Harris were a pleasure to work with! Both went to great effort to find me the right vehicle at the price I wanted. I never felt that it was any trouble or bother to them. They seemed just as happy as I was to find my car! In one word the experience was 'Effortless' on my part. Steve Wray helped continue the trend as we finished up with all the necessary paperwork. Much less a grueling process thanks to his friendliness, patience, and helpfulness. This car will be my first Lincoln. The car is awesome, but it's these experiences that will keep me in the Lincoln family from this point forward. Thank you Cristin, Kevin, and Steve!!! More
by FEMuzquiz
Employees Worked With
Cristin Sevchuk, Kevin Harris, Steven Wray
November 23, 2019
Excellent Customer service This was a scheduled service for the first 5000 miles. Wife got in on time and it took approximately one hour, which was earlier than the promised tim This was a scheduled service for the first 5000 miles. Wife got in on time and it took approximately one hour, which was earlier than the promised time. Happy wife, Happy life. More
by Mike & Cora
Employees Worked With
Jacob Ammons
November 21, 2019
John Austin, Steve Wray and Travis were very professional T.he transaction was conducted in a friendly,manner without resorting to high pressure tactics . Along with this, it was clear they were interested in T.he transaction was conducted in a friendly,manner without resorting to high pressure tactics . Along with this, it was clear they were interested in providing what I needed. More
by auburn31
Employees Worked With
Travis Brown, John Austin, Steven Wray
November 20, 2019
Love My Certified Tundra! We went to Spradley Barr Toyota seeking options on the purchase of a new Toyota Tundra. It seemed a bit busy for a Monday so we were a little surpris We went to Spradley Barr Toyota seeking options on the purchase of a new Toyota Tundra. It seemed a bit busy for a Monday so we were a little surprised that we weren't ambushed by predatory salespeople when we entered the lot. We ended up working with Jaycey Gusaas and had a great experience with her through our buying process. She was not pushy and really listens to what you are actually seeking (model, color, features wanted, etc.). We drove a new Tundra Limited and fell in love with it so Jaycey tried to make us a deal on the vehicle. Unfortunately, the final numbers were a bit beyond what we could afford so we began looking at the used lot and they had a late model lease return Tundra with very low mileage, and it was Certified. Certified status requires an extensive checklist and inspection which essentially means it is "Like New". We purchased the two year old Certified Toyota Tundra Platinum and absolutely love our decision. The sales price was within our budget and the vehicle will help us to navigate the Wyoming winters in comfort and style. Thanks so much to Jaycey Gusaas for the awesome sales experience and also to Steven Wray for securing an excellent finance rate and showing us our options on warranty and service contracts. Spradley Barr Toyota, Cheyenne is an excellent dealership! More
by PhilnDana
Employees Worked With
Jaycey Gusaas *****, Steven Wray, Jaycey Lindsey
November 19, 2019
Good people, great 4Runner No hassle dealership. No prolonged negotiations. Total purchase took less than an hour. John Austin, Travis, and Steve were professional and expedited No hassle dealership. No prolonged negotiations. Total purchase took less than an hour. John Austin, Travis, and Steve were professional and expedited the process. We now have three Toyota’s in the family. I would definitely recommend this dealership and would buy from them again. More
by Corvid4570
Employees Worked With
Travis Brown, John Austin, Steven Wray
November 17, 2019
Friendly personal service! I went in looking for a new hatchback vehicle with good gas milage. John Austin was very helpful and pointed me to look at the 2019 Corolla Hatchback. I went in looking for a new hatchback vehicle with good gas milage. John Austin was very helpful and pointed me to look at the 2019 Corolla Hatchback. He explained the features and was very knowledgeable about all of them. Steven Wray helped me understand my options and I was able to select a plan that fit my budget. I feel like I got a good deal and went away with a great experience and my first new car! More
by JJC18
Employees Worked With
John Austin, Steven Wray
November 12, 2019
The way to a red Prius We shopped online, came to the dealership and were greeted by our favorite salesperson. No pressure, just a beautiful car at a reasonable price. We b We shopped online, came to the dealership and were greeted by our favorite salesperson. No pressure, just a beautiful car at a reasonable price. We bought. It was easy. More
by wyoslp
Employees Worked With
John Austin, Steven Wray
November 07, 2019
Wonderful experience Great people to work with. I got a great deal on a great car! Thank you John Austin and Steve Wray. I recommend buy a vehicle at Spradley Toyota. Great people to work with. I got a great deal on a great car! Thank you John Austin and Steve Wray. I recommend buy a vehicle at Spradley Toyota. More
by Lar
Employees Worked With
John Austin, Steven Wray, Jason Montague
