Ken Garff Toyota Cheyenne

John kept track of what we wanted and took care of our needs without being a pushy car salesman, he’s a real pro! Joe Baker was also helpful, needs without being a pushy car salesman, he’s a real pro! Joe Baker was also helpful, More

Great service- fast, friendly and inviting, won’t go anywhere else! Thank you so much for your willingness to go above and beyond. - you guys rock!! anywhere else! Thank you so much for your willingness to go above and beyond. - you guys rock!! More

Great sales person I really enjoyed working with Ron even after the sale he checks up on me and make sure everything is good. Will come again for all my vehicle needs even after the sale he checks up on me and make sure everything is good. Will come again for all my vehicle needs More

John was the sales person that helped me. I am grateful because he listen to what I wanted/needed in a car. He also showed me a couple of different vehicles until I found the one I wanted. because he listen to what I wanted/needed in a car. He also showed me a couple of different vehicles until I found the one I wanted. More

Bought my Camry new in CO, live in NE and use Spradley Barr Cheyenne to service my vehicle. Neighbor's tree fell on my hood, drove to Cheyenne experienced horrible noise in the engine. Called and they wer Barr Cheyenne to service my vehicle. Neighbor's tree fell on my hood, drove to Cheyenne experienced horrible noise in the engine. Called and they were able to get me in as soon as I could get there. The Toyota shop was under construction so they accommodated me in the Hyundai service center. This was a WOW experience because they were busy, there were several people in buying cars. John Hoff took amazing care of us to get my friend and I in and out, while explaining the issue (minor- quick fix). This is the type of service I expect as someone who purchased my car new from a dealer. However not all dealers have given this level of service, which is disappointing. I feel valued by the service team when I come in and they always take the time to explain what's going on when they inspect and work on my vehicle. Thanks John for squeezing us in and not making us feel like an inconvenience. I really needed to know that my car was safe to drive home back to NE. More

Bait-and-switch tactics, poor customer service This is a dishonest dealership with tremendously poor customer service. I purchased a 2020 Tundra and when I made the deal, I signed the sheet say This is a dishonest dealership with tremendously poor customer service. I purchased a 2020 Tundra and when I made the deal, I signed the sheet saying that the sales tax would be included in the loan. It was not. The dealership said they would modify the loan - which I was told could be done no problem - and came back and said, well, no we can't. The sales manager actually said, "Hey, it's not our problem, it's your problem." Buyer beware. This is what you'll get with a Spradley Barr deal. And when I spoke with the GM, he said basically that yes, it was a mistake, but not one they were willing to fix. And was rude about it. Condescending, even. Want a Toyota in southeast Wyoming? There are other, better options than this dealership. Completely unprofessional. More

Loved our experience with the. Purchase of my new car! John Was awesome! He made us feel welcome and helped watch the kids while we finished up the deal! We love our new car! John Was awesome! He made us feel welcome and helped watch the kids while we finished up the deal! We love our new car! More

Good job in handling my needs and able to understand my situation and deliver on time. Friendly atmosphere and courteous people in sales and finance situation and deliver on time. Friendly atmosphere and courteous people in sales and finance More

We had a great experience with Spradley Barr in Cheyenne! Would highly recommend anyone looking for a Toyota or Ford to check them out!! I worked with both Travis and John and They were both knowledgable an Would highly recommend anyone looking for a Toyota or Ford to check them out!! I worked with both Travis and John and They were both knowledgable and helpful. Thanks for being so easy to work with. More