Ken Garff Toyota Cheyenne

Excellent service for my 2009 Toyota Corolla I have been bringing my Corolla to Spradley-Barr Toyota Service Center since I bought it in June of 2008. I have always had excellent customer service I have been bringing my Corolla to Spradley-Barr Toyota Service Center since I bought it in June of 2008. I have always had excellent customer service from Steve, Mike, and all the technicians who have serviced my car. The folks there are so courteous, friendly, and very knowledgeable. If there's a mechanical concern with my car, they notify me immediately and give me an estimate and/or price for the service or part. Such as a new battery, wipers, or new tires. I am very, very pleased with the Spradley-Barr Service Center team!! I will continue to have them service my car and any future Toyota's I purchase. KUDOS TO SPRADLEY-BARR SERVICE CENTER!!!!! More

Great Team Great Results The employees at Spradley Barr Ford in Cheyenne were friendly and helpful in our recent car search. It was enjoyable to meet such great people! Our The employees at Spradley Barr Ford in Cheyenne were friendly and helpful in our recent car search. It was enjoyable to meet such great people! Our salesman Leigh Clay was thorough in answering all of our questions and finding just the right car for us. He also spent a lot of time going over some of the car's features after purchasing so we could drive away with confidence. More

Great experience! We purchased a Toyota Tundra from this dealership a year ago and promised ourselves that when it was time for another vehicle, we would go back and we We purchased a Toyota Tundra from this dealership a year ago and promised ourselves that when it was time for another vehicle, we would go back and we did. We are very impressed with their professionalism and ease of buying a new vehicle. We are always treated with respect, even if it is just getting a question answered. No one is "just a number" at this dealership. No matter who you are dealing with, they always have time for a hand-shake and a story. Great group of people - thank you Robert, Kevin, and Rob. Oh, and I LOVE my new 2015 Lincoln MKX!!! More

Truck so smoove much amaze such wow looked for a car, couldn't get payments right found a truck talking to a different salesman and well everything worked out better then what I wanted a looked for a car, couldn't get payments right found a truck talking to a different salesman and well everything worked out better then what I wanted and it was a stellar deal and smooth and easy and friendly, thanks Trent More

Fantasterastic! I live out of town and wanted some help pricing the right tires for my vehicle. I was able to talk with Seth and figure out what those tires are and I live out of town and wanted some help pricing the right tires for my vehicle. I was able to talk with Seth and figure out what those tires are and how much to have them put on. This is important to me as I need to budget and save before coming in to have this done. I was treated with respect and understanding and given the time I needed to make sure all bases were covered. Thanks for the help, Seth! More

Fantastic Service! Seth Perriton was so wonderful!! I came in with brake issues and described the problem. I wasn't quite sure what was happening, other than the brake Seth Perriton was so wonderful!! I came in with brake issues and described the problem. I wasn't quite sure what was happening, other than the brakes were squeaking and not working well. He told me that I may just need the pads replaced, but it was more than likely that there were other problems based on my description. I told him to fix whatever needed fixed and I'd pay the bill, upon which he told me that he wouldn't proceed with extra work beyond the pads without notifying me first. I really appreciated that approach. He called me about an hour later saying that I not only needed new pads, but also new rotors and asked permission to proceed. I'm so grateful that he kept me up to date and made sure that the work was completed quickly and seamlessly! Thank you, Seth! More

Katrene Lewis purchase of a Lincoln MKZ on Sat 9/26/2015 All in all it was a very positive car buying experience. Kevin Harris along with his team were amazing (Dwight, Rob in finance and Trent). Thank you All in all it was a very positive car buying experience. Kevin Harris along with his team were amazing (Dwight, Rob in finance and Trent). Thank you kindly to this great team for their outstanding efforts in making my car buying experience so pleasant. I love my brand new Lincoln MKZ 2016. I could not be happier with the process from cradle to grave. This team of men did an amazing job in finding me the perfect car. They listened to my needs, wants, wishes and desires for a new car and I am thrilled. Thanky you to them all. I would highly recommend this dealership and this team for car buying!! Nothing negative, all very positive! More

Great buying experience My wife and I were looking to go from two vehicles to one as I am soon to retire. We were able to not only get good value on our two tradings, but we My wife and I were looking to go from two vehicles to one as I am soon to retire. We were able to not only get good value on our two tradings, but were also able to get cash back to pay off a different bill to lower our monthly outgo. We leased a new RAV4 with the color we wanted and all the options we wanted as well. The salesman, Branden D. and the financial guy, Spencer G. were great. Branden took well over an hour going over the nav system, audio system and all the apps the vehicle came with. No pressure, yet very knowledgeable sales people may this a very pleasant buying experience. More

Amazing Being my first car I went in unsure about how this was going to go. As I arrived at the dealership a young man named Trent greated me very pleasantly. Being my first car I went in unsure about how this was going to go. As I arrived at the dealership a young man named Trent greated me very pleasantly. I explained my situation and that I was waiting to buy until I sold my truck. He understood and we test drove some vehicles and he almost got my girlfriend to buy a car out of nowhere. We left that day with no pressure to buy. The next day I was able to sell my truck and I went to the dealership right after. Sure enough Trent was there greeting me but he was busy with 2 other deals. But instead of making me sit down and wait he opened up the cars I was looking at and told me to pick my new car. It was getting late so I didn't think I would actually get a car a hour before they closed. Trent finished up his two other sales and came rushing over to help me. Pretty soon Trent and his boss Carter had me in a new Mazda3 at the price I wanted and they didn't even make me finish the paperwork that night. Trent personally washed my car because the washers went home. A few days later I came in to finish the paperwork and they got me a lower interstate rate than my bank had me at and Carter upgraded my warranty. After the paperwork Trent walked me through every feature of my car. It was a great first car buying experience and I got my perfect car. More

Emergency Assistance I encountered an emergency situation in Cheyenne, WY, half way through a six thousand mile camping trip with my family,. Mike Noland, the assistant s I encountered an emergency situation in Cheyenne, WY, half way through a six thousand mile camping trip with my family,. Mike Noland, the assistant service manager and Toyota technician, Hinning Erdman worked my Toyota Tundra into their very busy schedule. My Tundra had begun making a very distressing sound from the front end as we began or return trip home to Florida, These very professional employees kindly and expertly inspected and evaluated my vehicle. They explained the situation , answered all my questions and gave us the best options for us to safely get home with our truck and travel trailer. Every person at this dealership was very courteous and helpful. Now safely home in Florida I can say I wish I lived closer to the Spradley Barr dealership because I have never had better service and assistance than at Spradley Barr Motors in Cheyenne, Wyoming. More