Ken Garff Honda Riverdale

Good service Frank Perez was very helpful. Communicated with my husband by phone and explained to him all about the car. Facilitated a vehicle for me to take home Frank Perez was very helpful. Communicated with my husband by phone and explained to him all about the car. Facilitated a vehicle for me to take home and was ready to call when the car was ready. Thank you More

This time was good I've had issues with this service department, but this was a routine oil change. Frank was good today and apologetic about the past experience. I've had issues with this service department, but this was a routine oil change. Frank was good today and apologetic about the past experience. More

Suda is a badass Suda and Rick are amazing. They always take such good care of us. They are the main reason we bring all our cars to the Riverdale Honda service depart Suda and Rick are amazing. They always take such good care of us. They are the main reason we bring all our cars to the Riverdale Honda service department. More

Easiest Car Buying Experience of my Life This was the easiest, best car buying experience of my life. My wife and I had a difficult schedule to work around today, and Jeremy couldn’t have don This was the easiest, best car buying experience of my life. My wife and I had a difficult schedule to work around today, and Jeremy couldn’t have done a better job of accommodating us. I had to leave the dealership but knew that I wanted to purchase the car. Jeremy worked with me via text to finalize the deal. Jeremy even drove the car to my house and dropped it off for me. The only time I spent at the dealership was to test drive the vehicle. More

60-100% markup on parts Went in to have brake pads and rotors replaced. Extremely disappointed to be quoted $420 for labor/parts on the brake pads alone!! Yeah, you know, the Went in to have brake pads and rotors replaced. Extremely disappointed to be quoted $420 for labor/parts on the brake pads alone!! Yeah, you know, the same brake pads that I could buy at AutoZone or O’Reilly for less than $150 out the door. Was then quoted $99 per rotor (part only, no labor) and when I cried foul on that, he said “oh, I meant $89.” Still $20 more than the most expensive at local parts store (x4 rotors is a massive swindle job). Thank you, Ken Garff, for convincing me to handle all repairs on my own from now on. I’m all about the free market and charging what you feel is in YOUR best interests (because you obviously don’t have the customers’ interests in mind), but the free market also means the people won’t stand for your abhorrent markups anymore. Time to post this on social media to get the word out about an industry that is sorely lacking the public’s trust to begin with. More

Quick and easy My appointments are always so quick and easy! Friendly employees and no gimmicks or pushy salesman. Thanks again for awesome service! I love my Honda My appointments are always so quick and easy! Friendly employees and no gimmicks or pushy salesman. Thanks again for awesome service! I love my Honda and the guys at Ken Garff Honda in Riverdale will always have my business! More

excellent service Came in for an oil change for an oil changd, met with Josh, was promptly taking care of, Josh was very efficient and explaining to me what have bee Came in for an oil change for an oil changd, met with Josh, was promptly taking care of, Josh was very efficient and explaining to me what have been done and I will return More

Oil change An easy location to drop your car off and either wait, or shop and or eat just across the street due to the numerous popular businesses. An easy location to drop your car off and either wait, or shop and or eat just across the street due to the numerous popular businesses. More

Great experience John Walker was patient with me as I took a few weeks to decide on my purchase. Low pressure, no car salesman games. Honest and direct. Worked with me John Walker was patient with me as I took a few weeks to decide on my purchase. Low pressure, no car salesman games. Honest and direct. Worked with me to help achieve my wants and needs. Isaac in finance was great too. Frank in service department friendly and accommodating. Highly recommend Riverdale Ken Garff Honda- Mahalo More

Battery exchange Every time I come in for any services I always them treated very kindly and with respect and I appreciate that and the work is done to satisfaction. Every time I come in for any services I always them treated very kindly and with respect and I appreciate that and the work is done to satisfaction. More