Ken Garff Honda Riverdale

Painless (actually enjoyable) car buying experience We did a lot of research into exactly what cars we wanted. Make/model/year down to the color. When the exact car we wanted wasn’t on the lot instead o We did a lot of research into exactly what cars we wanted. Make/model/year down to the color. When the exact car we wanted wasn’t on the lot instead of trying to push us into something else David Jacoby went out of his way to find our dream car and he did it with a smile on his face. He definitely knew all about the cars and made sure we did too by the time we drove off the lot. He didn’t rush us but didn’t waste our time either. Even when the service guys were taking a little longer he rushed back there to see what he could help with to speed the process up! No one else at we’d recommend buying a new car from. More

Oil change and repairs They always get me in when I want. I don't feel any pressure or up selling, like at oil changing places. Prices are competitive. But I go because the They always get me in when I want. I don't feel any pressure or up selling, like at oil changing places. Prices are competitive. But I go because the staff were all great. More

No nonsense, honest salesman The saleman didnt pressure us at all or nickel and dime us at the closing. It was the fastest, easiest and most enjoyable purchase we’ve ever made! The saleman didnt pressure us at all or nickel and dime us at the closing. It was the fastest, easiest and most enjoyable purchase we’ve ever made! More

Professional, friendly and quick! This dealer immediately understood the issue our Honda CR-V was having. They made a recommendation, and we scheduled an appointment asap. The procedur This dealer immediately understood the issue our Honda CR-V was having. They made a recommendation, and we scheduled an appointment asap. The procedure fit their assessment, and they completed the work in less time than expected. It's always a pleasure letting this dealer care for our vehicles. More

Wonderful I always have such a wonderful experience here. They’re always so kind, understanding and respectful. I wouldn’t take my car anywhere else I trust the I always have such a wonderful experience here. They’re always so kind, understanding and respectful. I wouldn’t take my car anywhere else I trust them. More

Great service, Excellent communication We’ve been going to Kenn Garff Honda Riverdale for about 12 years now, and of course the reason for that is obvious, they are great to work with, reli We’ve been going to Kenn Garff Honda Riverdale for about 12 years now, and of course the reason for that is obvious, they are great to work with, reliable, trustworthy, and service appointments are a breeze. This appointment was no different, as I received efficient, friendly service and was delivered a car back that was nice and clean and ready to go back and face the world. Love Honda. Love this dealership. More

Windshield wiper repair I left the car early and they checked the wipers but found they needed a bolt they didn’t have so they had to wait for it from Salt Lake City. It took I left the car early and they checked the wipers but found they needed a bolt they didn’t have so they had to wait for it from Salt Lake City. It took a while, about 8 hours to get it fixed. It’s working well now. More

Best customer service. Jared Dillie Jared is always very service oriented. He is very clear on what and when service is needed. Great with exlpaining and assisting pricing when he can. Jared is always very service oriented. He is very clear on what and when service is needed. Great with exlpaining and assisting pricing when he can. More

Returning car that wasn’t repaired on first visit Brought my car in for a squeaky belt, $650 spent and still had a squeaky belt. Returned car, they couldn’t replicate squeaky belt sound. I took the ca Brought my car in for a squeaky belt, $650 spent and still had a squeaky belt. Returned car, they couldn’t replicate squeaky belt sound. I took the car home and made a video so they could hear the sound. I drove directly home from service and made the video because the sound is prevalent and easily identified. Sent video to the tech and am waiting for a return response. Poor overall experience. More

Very Professional Suda was great to work me into his busy schedule and really offered me peace of mind that my wife’s care was in good working order. Crystal clear com Suda was great to work me into his busy schedule and really offered me peace of mind that my wife’s care was in good working order. Crystal clear communication from start to finish! More