Ken Garff Gateway Chevrolet

The service was good. They did a car wash but didn't dry the vehicle so there are spots everywhere. The person who sold me my vehicle lied about being able to get the wi They did a car wash but didn't dry the vehicle so there are spots everywhere. The person who sold me my vehicle lied about being able to get the windows tinted by saying i could get them done at my first service but that was not true. Very disappointed in that. The service staff were nice and friendly. More

My salesman Donald Cummings was great! If you are looking for a new car go see him! I’m loving my new Chevy Trax..thanks so much!! Thanks again Donald and Gateway Chevrolet!! If you are looking for a new car go see him! I’m loving my new Chevy Trax..thanks so much!! Thanks again Donald and Gateway Chevrolet!! More

They did what they could to get the deal approved and talked to you with every detail they could. talked to you with every detail they could. More

I dropped my car off early in the morning and left my keys with the lock box. I heard from Ray as soon as my car was taken back and received regular updates through text message and email. Ray and I spok keys with the lock box. I heard from Ray as soon as my car was taken back and received regular updates through text message and email. Ray and I spoke on the phone to clarify questions that I had. He was so easy to work with and so eager to make sure that I had a great experience. 10 out of 10 would recommend. More

Just a little confusion after I left as the tech needed the part number on warranty item but eventually found it the part number on warranty item but eventually found it More

Service was quick. Great communication from my advisor and kept me updated throughout my time there. Great communication from my advisor and kept me updated throughout my time there. More

I was reading it promptly. I was directed to the waiting area. I received detailed information about my vehicle. Everything seem to be great. MOM brought my vehicle out and tha I was directed to the waiting area. I received detailed information about my vehicle. Everything seem to be great. MOM brought my vehicle out and thanked us for coming through and we're on our way. More

Excellent experience from start to finish and the salesman Xavier was beyond professional. I actually had a deal worked at another dealer but chose Ken Garff because of the sales man. salesman Xavier was beyond professional. I actually had a deal worked at another dealer but chose Ken Garff because of the sales man. More

Was told issue was the fault of aftermarket parts causing damage and new rear chassis harness was needed. Upon disassembly, found connectors still disconnected. However independently fixed issue myself with damage and new rear chassis harness was needed. Upon disassembly, found connectors still disconnected. However independently fixed issue myself with a $45 OEM cable (not replacing entire rear chassis harness) More

Very good ? ? Nice person, very clear about my car and I feel great . ? Nice person, very clear about my car and I feel great . More