Ken Garff Ford Ft. Collins

Joel Brown was a friendly and knowledgable salesman. He worked hard to discover my car needs and went above and beyond to find the perfect vehicle "fit". The end experience took far too long, and I was worked hard to discover my car needs and went above and beyond to find the perfect vehicle "fit". The end experience took far too long, and I was informed that it would be 1 hour; however 4 hours later the process was finally completed. It was 10:00 pm, the truck I purchased has NO gas (like 6 miles to empty) my son had not been fed dinner (which I would have done if I would have been told 4 v 1 hour process time). There were minor details about the purchase that were overlooked and this is disappointing to me; however I intend to return the truck with a list of neglected items so that SBF can fix them. The entire process of buying a vehicle really needs an overhaul. The bartering back and forth with the "hidden manager" is just so old school and filled with anxiety (if you let it) and mickey mouse crap. We are 12 years into the new milleneum; the internet is available at our fingertips on a continual basis allowing us to price shop and compare deals while we wait for a "managers" approval about the purchase price. When I was originally told that certain vehicle updates were included in the purchase price and then they became a part of the "bargaining" - I simply blew a gasket. A direct and strait-forward approach to buying a new/used vehicle would have made the expereince more pleasant for myself. SPF will get my continual business despite these concerns offered in the feedback you requested. I will be entirely pleased with my expereince after the minor deficits are resolved. Sincerely, Julie M. Deters (970) 231-4169 More

I have purchased two cars from Branden Wilson at Spradley Barr Ford and both experiences were excellent. Branden is very knowledgeable about the product and was able to help me figure out exactly which vehi Barr Ford and both experiences were excellent. Branden is very knowledgeable about the product and was able to help me figure out exactly which vehicle I needed. The entire buying experience went smoothly, and I love my cars. Thank you very much Branden and Spradley Barr Ford! More

My husband and I walked in looking for a used car. As soon as we got there, we were greeted by a friendly salesman named Jon. We told him we were looking for a used car. He showed us a few options, but i soon as we got there, we were greeted by a friendly salesman named Jon. We told him we were looking for a used car. He showed us a few options, but it seemed like nothing was worth the price. After getting to know our needs a little bit better, Jon suggested a new car. He spent hours with us as we tried each option. Once we found the perfect car, he helped us go through the manual and figure out all of the buttons on the dashboard. Deb, part of the financial team, helped us get our monthly payments down. She was also very kind and helpful. More

I have been a customer of Spradley Barr since 1984 and for several years have traveled over 1,000 miles to do business with them as I have moved from their trade area.They are professional and treat you r for several years have traveled over 1,000 miles to do business with them as I have moved from their trade area.They are professional and treat you right. You will be pleased when you deal with these folks at Spradley Barr. "it's worth the drive". More

I dread the thought of going to a dealership to receive a high pressure sales pitch...fortunately that was not our experience at all. Brian was a pleasure to work with, there was no pressure and I felt we ha high pressure sales pitch...fortunately that was not our experience at all. Brian was a pleasure to work with, there was no pressure and I felt we had a reasoned discussion, and we felt we received a good price on a nice vehicle. More

I requested information from vehix.com and within a few minutes I received a phone call from the sales manager. He made an appointment and had the car ready for me when I arrived. There was no pressure and minutes I received a phone call from the sales manager. He made an appointment and had the car ready for me when I arrived. There was no pressure and very little haggling. The total transaction was smooth, it just took a little too long (maybe 30 minutes too long). Thanks. More

Very good dealership to work with. Very good selection of used cars (and new cars) in a wide variety of price ranges. It helps that as part of the Spradley-Barr family of dealerships you have access to m of used cars (and new cars) in a wide variety of price ranges. It helps that as part of the Spradley-Barr family of dealerships you have access to multiple dealerships from the one location, they will even drive you around to the other dealerships to look around. The salesman was excellent. He was very helpful and personable without being "salesy". Brandon did an excellent job of showing me exactly the kind of cars I was looking for, without pressuring me in directions I did not want to go. Brandon was a big factor in buying the car there rather than spending alot of time running around. It was refreshing to have a positive experience at a dealership for a change. Price wise they gave me a great deal on the car, the car itself is a great find and I want to say thank you to the dealership for helping me out so much. If you are looking for used or new, stop by Spradley-Barr Mazda, good service, great people. More

My son introduced me to this dealership. He had worked My son introduced me to this dealership. He had worked with Joel before and trusted him completely to give me great service should I decide to bu My son introduced me to this dealership. He had worked with Joel before and trusted him completely to give me great service should I decide to buy a car. He had such confidence in his integrity as a salesperson, and my son, himself, has had a great relationship with Spradley Barr. So, I agreed to stop by one evening. I had given my son a criteria for a car that I would be interested in, and he and Joel had already narrowed the field by the time I got there. And, I fell in love with the Ford Escape they showed me. I took it for a drive and was so impressed. Joel did a great job explaining its features and value for the price. And I mean, he went into detail (per my request). He was great! I have been buying cars for many years ( 30 plus ) and I've not had a Ford. I am so very pleased that I took the time to explore this possibility. I am convinced that I have purchased the best vehicle on the market. Thanks to Joel and Spradley Barr Ford! Gloria Cain More

I actually just went to the dealership to get a tire repaired and was dream shopping when Greg approached me. I explained that while I really liked my brand-new car, I just wasn't happy in a car-I am mo repaired and was dream shopping when Greg approached me. I explained that while I really liked my brand-new car, I just wasn't happy in a car-I am more of an SUV person! Greg and I looked at a few of the used SUV's and I found exactly what I was looking for! Plus, they were able to get the same interest rate on the loan for the SUV and my payment dropped by $150/month! I am truly greatful for all that Greg, Nick, and Napoleon have done for me and I would highly recommend these people to anyone looking for a new vehicle! More

I came in looking for a used 4x4 SUV and left with exactly the car I wanted in my limited price range. The service was very friendly, and he stayed late to make sure I could drive home in it that nig exactly the car I wanted in my limited price range. The service was very friendly, and he stayed late to make sure I could drive home in it that night. Furthermore, due to a lack of communication from management, he eagerly honored the price difference the next day when I found my car advertised at a lower price. I am very pleased with my experience, and will definitely consider returning for my next (hopefully new) vehicle. More