Ken Garff Ford Ft. Collins

I was in a pinch, they delivered I transport vehicles, boats and trailers for a living. My truck went down north of Ft Collins leaving me with very few options. They got me another tr I transport vehicles, boats and trailers for a living. My truck went down north of Ft Collins leaving me with very few options. They got me another truck which was a perfect fit for my business in the price I could afford and took great care of me start to finish. Thanks John. Darrin Goodman More

Great Experience! When I buy a car I like the process to be easy and fast...hassle free, and that is exactly what I got at Spradley Barr in Ft. Collins. Thank you Bobby When I buy a car I like the process to be easy and fast...hassle free, and that is exactly what I got at Spradley Barr in Ft. Collins. Thank you Bobby Shaddy! More

Awesome It made it easy to shop for a car it was such a positive experience. I recommend to my friends. Peter was so nice and very helpful and we were in and It made it easy to shop for a car it was such a positive experience. I recommend to my friends. Peter was so nice and very helpful and we were in and out in a very timely manner which was AWESOME. More

"Thanks Dan" "Kudos to Dan Tyer"" Dan Tyer was a great person to work with! We have bought 2 vehicles through him! Dan is very knowledgable when it comes to hi "Kudos to Dan Tyer"" Dan Tyer was a great person to work with! We have bought 2 vehicles through him! Dan is very knowledgable when it comes to his vehicles! He is a very honest person and goes above and beyond his call of duty to make sure you are happy! I have recommended a few people to this Spradley Barr and I will keep doing it! They are all awesome people!! Well Done!!!!! More

The worse service experience ever! have a Ford F350 and needed to take it to the mechanic to have a fuel injectors and DPF checked out. I first brought into a diesel specialist in orde have a Ford F350 and needed to take it to the mechanic to have a fuel injectors and DPF checked out. I first brought into a diesel specialist in order to fix injectors, and they already took the valve cover off and ended up all injectors were fine, but it needed a wiring on cyclender #1. They put a new wiring and mentioned the only problem with the truck was DPF needed to be regen, but their scanner tool didn't work on this vehicle. Therefore, I wanted to take it to Dealer to clean the exhaust filter. I called them to get a quote on the regen and the service adviser (Thyronne Whitman) told me the inspection fee is $120 at most, and regeneration would be the another $200. During the cleaning DPF then I was sent another quote on "changing oil/filter, pinnion seals, throttle pedal assy for additional $1500. I let them work on the priority which is regen exhaust and I asked him what might be related with that problem. He was still pushing me to fix all the other problems, as well. Afterward, they did change only pedal assy and oil/filter with the cost of $700. After couple of days I received another call saying cyclender #5 injector needed to be replaced. I told him I had already checked the injectors from two shops and what they told me they looked good. He went like the truck has a problem with the fuel injector, and the white smoke would be gone after they fix the injector. and said my truck won't white smoke anymore. That was pretty pricey, tho (additional $1000 for only one injector). By the time, I realized they had almost tripled the price on parts. OEM Factory Pedal Assy: 70 (online); their price $170. Double the fee on labor without any specific explanation on the receipt. They quoted me on the phone $1700 and when I stopped by to pick up my truck, the price jumped up to $1978. It seems like they don't really have a fixed price for any kinda parts or labor. Then I got my truck back after two weeks, and nothing was changed, White exhaust smoke problem was still causing not to regen and cause the check engine light back on within 20 miles. I talked to service department coordinator and he said "this is not a large bill, you have to pay it no matter if your truck is fixed or not." And the worst thing they were not willing to help me to solve that problem. I feel like they misdiagnose the truck and replace unnecessary parts and have me paid twice!!! Because I initially knew the problem was with DPF and either the filter needed to be cleaned or replaced. This please is the worse service experience ever! Zero customer satisfaction! Their goal is rip off and steal your hard earned money!!! More

Thanks Jim Jim Dockery was wonderful to work with. He is knowledgable, and experienced, and pleasant. We would definitely return to Spradley Barr, and largely du Jim Dockery was wonderful to work with. He is knowledgable, and experienced, and pleasant. We would definitely return to Spradley Barr, and largely due to Jim!!! More

Senior Service excellence As new CO residents, we were unfamiliar with any dealerships in Fort Collins. Luckily we chose SpradleyBarr and Mazda. Excellent all around service. As new CO residents, we were unfamiliar with any dealerships in Fort Collins. Luckily we chose SpradleyBarr and Mazda. Excellent all around service. As senior citizens, we appreciated the extra time Dave and Tim took to explain all of the amenities of the Mazda. More

Some very fine people The first day I met with Greg Davis. We went for a test drive and he did a great job explaining the ins and outs of the Mazda3. I would not have gon The first day I met with Greg Davis. We went for a test drive and he did a great job explaining the ins and outs of the Mazda3. I would not have gone back the second day if it was not for Greg. The second day my consultant was Ken Barteau, as Greg was busy with another customer. Ken was very patient in helping me find the car I felt comfortable driving and made the actual buying process and paper work feel less cumbersome. I would also like to mention a lot guy named Hank. He was so friendly and energetic and made smile. He seemed to really enjoy and take pride in his work which is a very nice thing to see. So far I am very happy with most of the dealership. I hope I am just as satisfied with the service department. More

everything you fear when buying a new car Where to begin.....I was swindled, lied to, treated poorly and dealt with a salesman that really couldn't tell me much of anything....about anything. Where to begin.....I was swindled, lied to, treated poorly and dealt with a salesman that really couldn't tell me much of anything....about anything. The car sold itself. I had fallen in love with the car online and I knew I would be happy with it having had a Mazda in the past. I was lowballed on my trade in and given no explanation as to why. I was told the title for my trade in would be no problem to obtain when really it took MONTHS of work to sort that out. I was lied to in terms of being told my husband and I needed to come back to the dealership to give the spare key for my trade in because it had been sold. It had NOT been sold. It was a ploy to get my husband to buy a car as well. I suffered and still suffer from a massive amount of buyer's remorse in having found out after the fact that I was offered a really outlandish price. I love the car but I rue the day I went to that dealership to purchase it. Don't avoid Mazdas, avoid this dealership. Can't say enough negative things about my latest car buying experience. I regret not listening to the voice in my head that told me to just walk out and go elsewhere. Needed a new car and got one but wished I had been able to do so wihout feeling violated and lied to. More

Great experience! Enjoyed selecting my new CX5 with the information supplied by the knowledgeable staff. Ken was able to answer my questions and help me compare the mo Enjoyed selecting my new CX5 with the information supplied by the knowledgeable staff. Ken was able to answer my questions and help me compare the models I was interested in. He always responded to my inquiries promptly and kept me posted during the process. LOVE my new vehicle!! More