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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
795 Reviews

795 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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May 20, 2021

Called to have a question answered, was told that service employee was off but taking calls from home and they would notify her. Never returned call. More

by PRESSINGON1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Onderko
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Ken Ganley Toyota Pittsburgh responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience with our dealership. Would you mind sending us a message so we can learn more? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

May 18, 2021

I really like going to the dealership. The workers are friendly, competent and trustworthy. They're also accommodating. I have recommended your dealership to others. More

by ALBITTNER73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
May 19, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 13, 2021

Prompt and efficient. A very courteous and helpful service advisor. Wait time was only an hour and scheduling the appointment was quite easy and no hassle More

by NEDINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

May 12, 2021

Always service my car in less than an hour.My experience Always service my car in less than an hour. My experience with all of Ken Ganley's employees and departments has been fantastic! Will buy my next ca More

by ALLIJO85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
May 12, 2021 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

May 11, 2021

Great experience walked in without appointment and they were able to fit me in. Employees were very friendly and attentive. I was in and out in under an hour More

by TCONNOLLY5912
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 06, 2021

I’ve never had anything but good experiences here. The service and sales staff have been uniformly excellent. I would highly recommend them if you are looking for a new car. More

by GUITARDOCTOR2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience!

May 06, 2021

VERY GOOD Mr. Steve Sylviswas personable, knowledgeable, happy to help with any questions. He was able to answer any questions that I had about the vehicles More

by NLNDESAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : VERY GOOD
May 07, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Steve, and for taking the time to leave us this wonderful feedback!

May 05, 2021

I think everything went as good as I could expect Thanks There isn't much else to say The car on a rainy day was washed also, not dried but I would not expect it to be. More

by AKG1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Iam not sure of her name She should get 5 stares
May 06, 2021 -

Ken Ganley Toyota Pittsburgh responded

We appreciate your business and our team looks forward to serving you again soon!

May 06, 2021 -

AKG1959 responded

Thanks that is the way the world should turn Great for everyone.

May 05, 2021

Friendly and concerned team continue to reach out to me in order to make sure that I am happy with my new Toyota. My salesman Scott Masters remembers everything about me and makes sure that I understand an More

by LESHARTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and the rest of our team, and we look forward to working with you again.

May 03, 2021

I had my. Oil changed and tires rotated. Josh Bruce was my technician. Also I have dealt with. Gary Fritch ( in sales ). I have always. Had great service with this dealership. I had a recall I didn’t know More

by Sara0429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Ken Ganley Toyota Pittsburgh responded

Sara, Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad Josh, Gary and our team were able to help, and we hope to see you again!

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