Ken Ganley Toyota Pittsburgh - Service Center
Pleasant Hills, PA
796 Reviews of Ken Ganley Toyota Pittsburgh - Service Center
Staff were very nice & informative, dealership was very clean. Would definitely recommend this place to my family & friends.And I would definitely come back again. clean. Would definitely recommend this place to my family & friends.And I would definitely come back again. More
It was excellent job done by everyone there keep on marching on it.will recommend to my friends and relatives.Thank u so much once again to Ganley Service marching on it.will recommend to my friends and relatives.Thank u so much once again to Ganley Service More
Quick service, explains process or what may need done, I wouldn’t keep going out to them as opposed to a closer shop if I didn’t like the service. wouldn’t keep going out to them as opposed to a closer shop if I didn’t like the service. More
Worst dealer experience I have ever had! This was my first Toyota in 40 years of owning dozens of vehicles and it will be my last. Within 2 weeks of picking up my brand new Tacoma the truck developed an first Toyota in 40 years of owning dozens of vehicles and it will be my last. Within 2 weeks of picking up my brand new Tacoma the truck developed an engine knock. I am a former professional ASE certified mechanic and have 40 years of experience working on cars. On multiple visits Ganley completely blew me off and the service manager gave me a bunch of BS just to make me go away. Ganley never made any attempt to fix the issue! The engine noise was sure to become an expensive engine repair issue at some point and it was so annoying that I sold the truck (with 1693 miles on it!). I am now "happily" driving a Honda Ridgeline! More
Purchased my 2017 RAV 4 From John Mesko when he was a Sales Rep. As a Finance Manager, John helped pave the way for Sales Consultant Gary Fritch to assist me in purchasing my 2021 Avalon. Sales Rep. As a Finance Manager, John helped pave the way for Sales Consultant Gary Fritch to assist me in purchasing my 2021 Avalon. More
Taking advantage (and money) by threatening to not pass state inspection for things that are not actually broken. Wipers, “bulbs”, & a random lug but needed replaced to pass. I was quoted at $150 for those state inspection for things that are not actually broken. Wipers, “bulbs”, & a random lug but needed replaced to pass. I was quoted at $150 for those items. I usually would go replace those things myself & come back but I know Good wipers are pricey anyway, so I agreed. Then I got told he “tweaked” some prices for me *wink wink*. Yea, sure...... the lug nut that cost $5, I was charged $55 to replace it. They gave me $25 wipers and charged me $70 to install them when AutoZone does it for free for BETTER WIPERS. I also learned I had actually JUST HAD my wipers replaced by my significant other less than 7 months earlier so that was a blatant lie. Then the “Bulbs”; I would really love to know what bulbs were replaced that he said they needed to “reach way in and fix” and that’s why they were $40+ each. And then charged $55 more for the service to replace them. I won’t be back. We have two Toyota’s and I would rather drive an hour to GREENSBURG than deal with Ganley 10 minutes from my home. More
My service included coming in for a safety recall. The time allotted was accurate which met my schedule, so my inconvenience was kept to a minimum. Previous service appoints have always met similar resul time allotted was accurate which met my schedule, so my inconvenience was kept to a minimum. Previous service appoints have always met similar results. Kudos for an efficiently run organization. More
Quick check in, quick service. Love the Toyota Care plan and the fact that they reach out to me when service is due. Wonderful place! and the fact that they reach out to me when service is due. Wonderful place! More
Service was good but $700 for an inspection and front break repair too expensive for me I will look to another option for my next service repair. 4 for an inspection and fr break repair too expensive for me I will look to another option for my next service repair. 4 for an inspection and front break replacement high More