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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,330 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,330 reviews

September 19, 2023

Jake was amazing thank you everyone for you hard work I really appreciate it! I definitely will be back! More

by corinalonett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jake met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2023

I had a very positive experience working with Danilo Aviles and the team at Ken Ganley Toyota. The entire process was easy and lacked the pressure of a traditional dealer experience. My first call will More

by pennham2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Sep 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

September 15, 2023

Nick was awesome, he was very patient with me during the whole process and very kind. he explained the process to me very well and made sure all of my questions were answered. The dealership as a whole More

by CaelanA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues.

September 14, 2023

Rodrigo was courteous and forthright throughout the entire process. He spent two hours helping try to understand the complex features and instrumentation of the Prius. I give him an A++. More

by jr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

jr responded

No public response please.

Sep 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for choosing Ken Ganley Toyota Pittsburgh! Congrats on your new Toyota Prius, Rodrigo, and let us know if we can be of any more assistance!

September 14, 2023

Great Services, very friendly, and knowledgably. Was even able to work in the wait room. More

by DRAGOON_K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Pittsburgh! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

The staff is the best. Everyone is through and helpful. Everyone is knowledgeable and explains everything. More

by CBUFFKIN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are so happy to read such a great review about Ken Ganley Toyota Pittsburgh! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2023

Ken Gantley Toyota every time I go there everyone is so nice. They seem to be so happy and helpful!! This is the 3rd Toyota I purchased and everyone went out of there way to get what I wanted. Stop by yo More

by tlbk104
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cortney Hunter
Sep 13, 2023 -

Ken Ganley Toyota Pittsburgh responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Toyota Pittsburgh!

September 13, 2023

No issues with the dealership all went accordingly thank you for the great service during this time More

by caroljmccann1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Carol and Jim, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

September 12, 2023

The waiting room was very nice but the airflow could be improved maybe with ceiling fans. More

by CAMPBELL168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback regarding the ceiling fans and the kind words for our service department! We look forward to sharing your suggestions with them and don't hesitate to let us know if we can be of further assistance.

September 09, 2023

Only issue I had was I waited for 3 1/2 hours for my tire change and alignment to be done. Waited and waited with our anyone coming out to tell me that there was a line for the alignment. It was just nerve r More

by WHAT_BOUT_BOB3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Ken Ganley Toyota Pittsburgh responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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