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Ken Ganley Toyota Akron

Akron, OH

4.7
710 Reviews

1395 E Market St

Akron, OH

44305

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Showing 710 reviews

August 19, 2015

My husband and I were greeted friendly and helpful by Geo Service was excellent. George and Michelle did a great job. George Davis was the first person I dealt with and did a great job. Their knowledge of th More

by neal.diana331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Davis - excellent , Michelle Mondozzi
August 19, 2015

Lack of integrity! They took advantage of me. To Ganley it isn't about doing the right thing for both parties. It's about Ganley making money no matter right or wrong. I More

by Joyce123
Recommend Dealer
No
Employees Worked With
Patrick Zanko, Allison Pritt
Aug 25, 2015 -

Ken Ganley Toyota Akron responded

We at Ganley Toyota are very sorry you feel you did not get a good deal. We are willing to show you the documentation that shows our profit on the vehicle was $90.00 above invoice. Your negative equity on the trade-in vehicle was $5,551.00. You signed all the documents explaining the negative equity. We lowered your payment, got you into a vehicle with better gas mileage and lowered your cost of ownership. Our invitations to meet with you have been politely declined. We want you to know we are still open to such a meeting at any time.

Sep 08, 2015 -

Joyce123 responded

I did not decline meeting with Ganley. I explained I would come up if you were willing to make things right. But I wasn't driving an hour away and wast a day unless it was going to be worth my time. I had phone conversations with Patrick and he explained a mistake was made, you signed the papers and I'm not doing anything about it.

August 17, 2015

Considerate and friendly This was my first experience leasing a car. Mark approached my daughter and me in the lot as we were looking at cars. He was super friendly and neve More

by leasegirl,val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kadoutchek
August 15, 2015

Personality plus pleasure to work with In my search for a new car to lease, Ganley Toyota was by far the bust enjoyable and friendly when making a sale. Highly Recommend More

by jackattack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Mondozzi
August 14, 2015

Fantastic to deal with Michael is a a real pleasure to deal with and I would recommend him and the dealership to anyone looking to buy a car, new or used. I was very impres More

by pallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
August 07, 2015

Great experience For me purchasing a new Toyota at Ganley was a great experience. My sales person was easy to work with and very knowledgeable. Everyone at their deale More

by greg138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bernstein, Jeremy Trifero
August 01, 2015

I have purchased 2 new cars this year. My daughter was looking for a Toyota for me a few months ago and after going to several Toyyota dealerships in the area, Michelle Mondozzi was the ONL More

by bop4752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Mondozzi
July 31, 2015

Professional Staff I have been with Ganley Toyota since the 1990's. The sales people, the service staff, and the financial department are all professional and extremely More

by MonicaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley , Jason Bernstein, Drew Vance
July 31, 2015

This dealership has my business for life! Best sales and device department anywhere. They treat you like family. Friendly and caring. Very knowledgeable, and they take their time with us. Gre More

by deb reid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Urban, Jared Varner, Michael Flanagan
July 29, 2015

Superior Service! I recently purchased my first Mercedes Benz last Friday from Ganley Mercedes of Akron. I live in Columbus Ohio but found the exact c300 I was looking More

by Lkubankin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Urban, John Decker, Marco DiNunzio
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