Ken Ganley Subaru Bedford
Bedford, OH
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Clean, quiet, practiced social distancing. Employees were masked up. Mr. Murphy kept me in the loop of each segment of service on my vehicle as promised. were masked up. Mr. Murphy kept me in the loop of each segment of service on my vehicle as promised. More
Very nice people to work with. My appointment times were also on time. Friendly staff. Like the little bottles of water and a snack if I wanted. also on time. Friendly staff. Like the little bottles of water and a snack if I wanted. More
I am a widowed handicapped person on a fixed income everyone there could not have been nicer to me and dealership was accommodating to me everyone there could not have been nicer to me and dealership was accommodating to me More
Aundre Hildreth was the salesperson who helped me with the purchase of my new Forester Premium. He was knowledgeable, personable and not pushy. The whole experience was very positive. the purchase of my new Forester Premium. He was knowledgeable, personable and not pushy. The whole experience was very positive. More
Very good maintenance work. Friendly and professional. Seems pricy but I don't what is usual. Service was thorough and correctly done. Loaner was relatively recent Subaru. Seems pricy but I don't what is usual. Service was thorough and correctly done. Loaner was relatively recent Subaru. More
The experience was great. It was a very easy transaction. The salesman was wonderful and very knowledgeable. I really like the car and enjoy driving it. The salesman was wonderful and very knowledgeable. I really like the car and enjoy driving it. More
I purchased my Subaru Outback with help of Andrew Cabot. He is very knowledgeable sales person, and I had a great experience with him. He took time to answer all my questions and he shows a car from inside He is very knowledgeable sales person, and I had a great experience with him. He took time to answer all my questions and he shows a car from inside. Thank you. More
Came for 6 month oil change/maintenance on my leased 2019 Subaru Impreza. The agent, who facilitated this for me, was courteous and very helpful. Subaru Impreza. The agent, who facilitated this for me, was courteous and very helpful. More
Expensive. Very expensive. And I was told I was due for a transmission flush which I agreed to. Later I was told there was no transmission fluid in the dealership and the transmission in my car had been a transmission flush which I agreed to. Later I was told there was no transmission fluid in the dealership and the transmission in my car had been drained already. I could take a loaner and return to pick my car up the next day. This is pretty poor and makes me wonder if there wasn’t something else going on. Regardless, I’m not in a hurry to return to them for service. More
Came in for 6 month routine maintenance - in and out in less than an hour including a car wash. Waiting room is OK, spacious and comfortable less than an hour including a car wash. Waiting room is OK, spacious and comfortable More