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Ken Ganley Subaru Bedford

Bedford, OH

4.5
1,600 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,600 reviews

October 02, 2020

Clean, quiet, practiced social distancing. Employees were masked up. Mr. Murphy kept me in the loop of each segment of service on my vehicle as promised. More

by BAILEYASENATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Murphy
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, we appreciate you taking the time to tell us about your recent visit.

October 02, 2020

Very nice people to work with. My appointment times were also on time. Friendly staff. Like the little bottles of water and a snack if I wanted. More

by CATHYAJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Bryan Escott
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review, we appreciate your feedback!

October 02, 2020

I am a widowed handicapped person on a fixed income everyone there could not have been nicer to me and dealership was accommodating to me More

by LAMARTINZZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS, Jeffrey Rosen, Peter Kash, Chris Wiley, Matt Heilmann, Bryan Escott, Chrissy Walsh, Gabriel Younkers
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We are so pleased to know that you had a pleasant experience with our team. Please be sure to contact us if you need anything!

October 01, 2020

Aundre Hildreth was the salesperson who helped me with the purchase of my new Forester Premium. He was knowledgeable, personable and not pushy. The whole experience was very positive. More

by DARCARR
Recommend Dealer
Yes
Employees Worked With
Aundre Hildreth, Bryan Escott
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Forester! We appreciate your feedback, it is very important to us any opportunity you get to tell us how we did. Thank you for allowing Aundre and our team assist you with your purchase, enjoy your new Subaru!

October 01, 2020

Very good maintenance work. Friendly and professional. Seems pricy but I don't what is usual. Service was thorough and correctly done. Loaner was relatively recent Subaru. More

by NACLEMENS
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we appreciate your business!

October 01, 2020

The experience was great. It was a very easy transaction. The salesman was wonderful and very knowledgeable. I really like the car and enjoy driving it. More

by MAJK2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Micenmacher
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback, congratulations on your new car!

October 01, 2020

I purchased my Subaru Outback with help of Andrew Cabot. He is very knowledgeable sales person, and I had a great experience with him. He took time to answer all my questions and he shows a car from inside More

by A.YURKOVSKIY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Andrew Cabot
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru! Thank you for allowing AJ and our team assist you through your purchase!

October 01, 2020

Came for 6 month oil change/maintenance on my leased 2019 Subaru Impreza. The agent, who facilitated this for me, was courteous and very helpful. More

by TERRYGOLETZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star rating and positive feedback regarding your recent visit. Jenn and our team appreciate you taking the time to submit a review.

October 01, 2020

Expensive. Very expensive. And I was told I was due for a transmission flush which I agreed to. Later I was told there was no transmission fluid in the dealership and the transmission in my car had been More

by RICHGIBBS101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JENNIFER LEEDS
October 01, 2020

Came in for 6 month routine maintenance - in and out in less than an hour including a car wash. Waiting room is OK, spacious and comfortable More

by JSUTKER
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Jeffrey Rosen
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review, it is very important to us!

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