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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,388 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,388 reviews

March 08, 2024

Marques more was an excellent salesperson. And I would be glad to refer him to anyone I know. More

by neatfreek812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ken Ganley Kia Mentor responded

Thank you so much for your positive comments about Ken Ganley Kia Mentor and Marques. We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2024

Friendly, clean, helpful. The only problem is I wasn't aware of how much my insurance premiums would increase. I wasn't told that some insurance companies don't even insure More

by Cappeldorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Albee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Loschert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ken Ganley Kia Mentor responded

Hi thank you for taking the time to leave us your honest feedback. Someone from our staff will be reaching out to you in the very near future.

March 07, 2024

My brother Marques has taken care of me for my last 3 vehicles. I’m never there long. And it’s always a vehicle I love. Stop what you’re doing and go see my guy Marques Moore. BEST xxxx SALESMAN IVE EVER More

by austinscott693
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marko Jokanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Steinberg, Tony Dardis
Mar 13, 2024 -

Ken Ganley Kia Mentor responded

Hi Austin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2024

Mike Linder was great! His communication and demeanor are very professional and welcoming. Glad to have my work done there. More

by patfaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Ken Ganley Kia Mentor responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2024

Quick and efficient service dept. staff was extremely helpful and pleasant to work with here More

by suembernhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Schimmels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Ken Ganley Kia Mentor responded

Sue, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

March 05, 2024

Great experience. Did not know what to expect with my situation but Marques Moore is the man to see most 5 star reviews in his entire dealership. Sending all of my fri More

by kevin.berrian86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

Mar 08, 2024 -

kevin.berrian86 responded

Great and thanks

Mar 08, 2024 -

kevin.berrian86 responded

Great and thanks

March 04, 2024

Friendly staff, worked hard to help fit my kia into my budget, and very knowledgeable. More

by ayshesan11413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage Geers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Kia Mentor. We're happy we could meet your expectations!

March 04, 2024

Terrible experience. Overcharge for parts. Charges over $100 more than Kia’s own website. Poor customer service. Didnt even wash my car afterwards although they tol More

by rizzomb
Recommend Dealer
No
Employees Worked With
Nicholas Zaucha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Ken Ganley Kia Mentor responded

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (440) 953-1000 ext 221 so we may assist you in moving forward towards a resolution.

March 04, 2024

They were extremely helpful in helping us find a vehicle that fit our needs. Went above and beyond. More

by Carolpreto10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis
Mar 08, 2024 -

Ken Ganley Kia Mentor responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for trusting in us and if you need anything in the future, please don’t hesitate to reach out.

March 03, 2024

Great service. So friendly. Received my information and had my approval within the hour! Very easy process! More

by mah2120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marley Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Henry
Mar 06, 2024 -

Ken Ganley Kia Mentor responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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