Ken Ganley Kia Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Everything was done before I arrived easy to work with no problem what so ever. Love my new Kia Soul Marques was great and would do business again problem what so ever. Love my new Kia Soul Marques was great and would do business again More
Me and my wife sat down with Simon Say Kia, the experience was very nice. He is very personable. There are a couple reasons my review is right in the middle. 1. This is our 2nd vehicle purchase h experience was very nice. He is very personable. There are a couple reasons my review is right in the middle. 1. This is our 2nd vehicle purchase here and have never walked their lot to choose a car. We were told what they have and the car pulled up to the window. 2.We sat and went back and fourth until we got a deal we could work with, and once we get to the guy Eugene,to sign off, we seemed to be back in the negotiating phase" after already hitting our max out point which we expressed. 3. We bought the vehicle Feb 23, and was told we had 45 days until our payment By Simon while we were negotiating. Couple weeks later bill comes, it's due on March 25. After putting more money down to aquire the vehicle, this is a hardship. So my wife called and got no answer from Simon for days. So she stopped in at the dealer and talked to Simon and Eugene, and was told" you signed the paper.!! I feel that was deceptive. Main reason being. We sat there with Eugene, and were offered many options , warranty packages, etc. But the point that us paying 45 days later vs 30 days would was never mentioned. And we would have declined and shopped around if given the option. They didn't give us that OPTION. As with most dealerships they didn't want us to leave, but honesty would have been appreciated. And not to be played for a fool. And not told that we can try to ask the financing company for an extension. I have yet to speak with Tony but will give him a call today and will return with my experience. Thank you More
Service was awesome and professional I would recommend kia to my friends and family I'm very pleased with their service kia to my friends and family I'm very pleased with their service More
The process was not easy but Marques has been on my side through and through for my new 2024 KIA Forte. Thank you Marques through and through for my new 2024 KIA Forte. Thank you Marques More
Marques was a great help getting us in a new vehicle, went above and beyond to make sure we got what we needed with our situation!! Much appreciation!! went above and beyond to make sure we got what we needed with our situation!! Much appreciation!! More
Wasn’t expecting to get a vehicle but Marques’s Charm and respect moved me to buy the perfect vehicle. Love my 2021 Nissan Murano. There’s a reason he has the most reviews in the store. Go see Marques Moore respect moved me to buy the perfect vehicle. Love my 2021 Nissan Murano. There’s a reason he has the most reviews in the store. Go see Marques Moore More
Marques was the best! He was so helpful and kind! We went in expecting to lease, after talking about goals we bought! Highly recommend!!! He was so helpful and kind! We went in expecting to lease, after talking about goals we bought! Highly recommend!!! More
The service department at Ken Ganley is hands down the best. I would recommend them to anyone best. I would recommend them to anyone More
Marques is a gentle and helped me get in my 2022 seltos. Absolutely would recommend him Absolutely would recommend him More