Ken Ganley Kia Boardman
Boardman, OH
Filter Reviews by Keyword
By Type
Showing 793 reviews
James (To Tall) was very nice and helpful. He was very thorough explaining things. He offered beverages and snacks and let us know where everything was. He is very good at his job. We left ver He was very thorough explaining things. He offered beverages and snacks and let us know where everything was. He is very good at his job. We left very happy with the purchase. Thank you More
James "too tall" help was greatly appreciated. The process for getting into a new car was quick and painless. Would recommend him and kia of Boardman to anyone looking for a new car The process for getting into a new car was quick and painless. Would recommend him and kia of Boardman to anyone looking for a new car More
James “Too Tall” is always great! He found us an awesome vehicle for the family and at the price range we told him we needed! Will always return He found us an awesome vehicle for the family and at the price range we told him we needed! Will always return More
I normally don’t write long reviews, but my experience with Ken Ganley Kia of Boardman was so disappointing and stressful that I feel compelled to warn others. What should have been an exciting purchase t with Ken Ganley Kia of Boardman was so disappointing and stressful that I feel compelled to warn others. What should have been an exciting purchase turned into a two-week nightmare — one week just trying to complete the deal, and another week waiting for the dealership to finally release my approved, paid-for vehicle. During that delay, I was told I’d still have to pay for the days I didn’t even have the car in my possession. My experience with sales associate Christopher Kenney, finance manager Heather Marino, and general manager Melanie Yesovich was marked by misinformation, unresponsiveness, and defensiveness. I was repeatedly pushed aside, ignored, and treated as though my time and business didn’t matter. Even after paying my down payment and signing the paperwork, they refused to release the car, citing “funds clearing” from the leasing company — which makes no sense for a lease. When I raised the issue, I was offered only $40 compensation and told to sign a release form that would have silenced me from ever sharing this experience publicly. I refused. The only person who showed any professionalism was sales manager Mark Dickerhoof, who listened, treated me with respect, and ultimately honored the national offer I was initially denied. Unfortunately, every other part of this dealership failed to deliver even the most basic level of customer care. As a former licensed car salesman at Klaben Ford and Lincoln and a recipient of the Key to the City of Youngstown, I know how customers deserve to be treated — and this dealership fell far below that standard. If you value honesty, professionalism, and respect, steer clear of Ken Ganley Kia of Boardman. More
Our salesman, James “Too Tall” Chismark at Ken Ganley KIA was great to work with and made the entire process of leasing our 2025 KIA Sorento a breeze. We would highly recommend him to assist anyone looking f was great to work with and made the entire process of leasing our 2025 KIA Sorento a breeze. We would highly recommend him to assist anyone looking for a new or used car. More


