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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,995 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,995 reviews

August 22, 2011

Dave greeted me almost immediately upon my arrival at the dealership. He was very professional in showing off the CRV against it's competitors and through out the entire sales process. More

by QBui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Runser, Dave Runser
August 11, 2011

We just bought our 3rd Honda from Tiffany Kruzer. We have been very pleased with the level of customer service she has provided us over the years. I would recommend her to anyone looking for a Honda or More

by burkhartdtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Kruzer, Tiffany Haggerty-Kruzer
August 10, 2011

I had a problem with my leased vehicle. The service director, Gary Dalton, was very kind, knowledgeable and helpful and made addressing my issue with my leased vehicle less stressful. Tiffany Kruzer w More

by nggrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Kruzer, Gary Dalton, Sales Manager (sorry don't have his name), Tim N, Tim Nadvit, Tiffany Haggerty-Kruzer
August 09, 2011

Have always wanted a Honda Pilot. Responded to an ad in the newspaper about a leasing a Pilot, called Tiffany (we bought an Element from her before); we came in, she honored the ad price and conditions. M More

by Lsto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Kruzer; her boss, Tiffany Haggerty-Kruzer
August 05, 2011

One of the worst service experience. Dropped my car for oil change and some work on a weekday morning and was told they will wash the car as well. Got the call around noon to say the car might require a More

by gonomad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3
June 13, 2011

Wendy in the service dept. knows me when I come in. I always receive prompt attention which I did this time. The oil change & tire rotation took less time than quoted which is always nice. I appreciate More

by Laura Stump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy, Wendy Fees
June 13, 2011

We had a price given to us online before we came in and came in to test drive. We only had to get a price for our trade in. They made it easy. More

by nancywagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Mike Sheppard, Nick Lorenzo
June 11, 2011

I was not satisfied because I live an hour and a half away so I called to make sure the vehicle I saw online was still available and I was told yes, I even included a stock number. When I arrived, it was More

by americanmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Rogers ( was not the one I had the problem with)
June 08, 2011

First, the add in the paper was accurate. My husband and I will bring in the advertisement that caught our interest just to be sure the facts remain the same. Our salesperson was professional, friendly and More

by adeliberat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Kruzer, Tiffany Haggerty-Kruzer
June 06, 2011

Everyone at Ganley was very helpful. They were willing to work with me on every aspect of the sale, so that all the details were to my satisfaction. I never felt pressured and was always treated with res More

by SamiOU812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cisco Flores, Pete Cash, Peter Kash
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