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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.9
1,739 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,739 reviews

February 02, 2023

The service department has failed me twice. Now I call and no response. Email no response. More

by Chris Craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Cleek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Chris, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 02, 2023

Scott was great, he went above and beyond and exceeded my expectations. Thank you so much. More

by NBowden
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Waterwash, Scott Marjak
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Feb 03, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville. We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2023

My experience at Ken Ganley Honda was great. Nick was a huge help and had us in and out. More

by Shelbydidion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Campola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 26, 2023

Justin Cleek and his team was awesome as always! ! I am sure to be back More

by angel.victor82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cleek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville. We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2023

Very happy with the service and the staff. Pricing was fair and clear and I got a very fair offer on my trade in. Would highly recommend them. More

by Andrew Corsi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marjak
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Jan 26, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Andrew, thank you so much for your positive comments about Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! Thanks again for the recommendation, and have an amazing day!

January 24, 2023

They were fair and honest no games played and they were one of cheapest in the area I drove 125 miles to make the deal nobody in my area would even come close to their pricing,I would highly recommend them More

by corky.heisler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Orozco
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Jan 26, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Corky, thank you so much for your positive comments about Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! Thanks again for the recommendation, and have an amazing day!

January 15, 2023

Awesome every time I buy a car from Eric I have a good experience and Al in finance is awesome too More

by danielcogswell59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 14, 2023

Had problem with my truck and the service department went above and beyond with the repairs. Very satisfied. More

by Wizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coolidge
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Jan 19, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 14, 2023

Service was great Mike was very friendly and helpful made experience easy thank you very much More

by mdthomas7264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Thomas
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Jan 19, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! Please don't hesitate to reach out to us if there's anything more we can do!

January 05, 2023

Friendly staff. Troy Rossman is a great salesman, easy to deal with, really good guy. More

by Tmmywebster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Rossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Ruby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! We look forward to your next visit! Take care!

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