Kelly Honda

Professional technician and service manager A downside is that the employees who answer the phone in the service area do not have a lot of knowledge about the service of the cars. For example, A downside is that the employees who answer the phone in the service area do not have a lot of knowledge about the service of the cars. For example, I called to ask if it was okay to take a trip to the Cape when I had a 10% oil reminder on my dash. The employee did not know, so I was put on hold while she asked a technician. Then I asked her what type of oil I would need to put in my CR-V and she put me on hold again to ask the technician. I made a very bad mistake by putting the oil into the transmission hole, so I called back and told the same employee what I did, and once again, I was put on hold for several minutes while she checked with the technician. I miss David (I believe that was his name), who had extensive knowledge about the service of my car. On a very positive note, my car was towed to Kelly Honda, in order to have the transmission flushed out and Ariel was great. He got the process started quickly and within an hour, the technician had flushed out the transmission area and I was on my way to the Cape. More

Purchase of 2015 Honda Odyssey Joseph was absolutely fantastic. He was clear, concise and very patient with my 3 and 4 year old who joined us for signing all the paperwork in the la Joseph was absolutely fantastic. He was clear, concise and very patient with my 3 and 4 year old who joined us for signing all the paperwork in the last stage of the process. Joseph even delivered our car when our schedules didn't allow for us to pick it up ourselves. He was friendly (excellent with my children) and he went the extra mile to explain all the features of the car even though it was late in the evening. He made sure I was completely comfortable with our new car before he left. I will ABSOLUTELY recommend Joseph to all my friends and family. Both Joseph and James made our car buying experience fantastic. We are very impressed with your team. Thank you very much, Kate Bauer More

very good For the most part the purchase of a new vehicle was uneventful. The salesman went above and beyond to get the sale done including having the vehicle r For the most part the purchase of a new vehicle was uneventful. The salesman went above and beyond to get the sale done including having the vehicle ready the next day. More

oil change Very efficient. Express oil change took only about half an hour. Would recommend Kelly Honda for both sales and service. We bought our car a year ag Very efficient. Express oil change took only about half an hour. Would recommend Kelly Honda for both sales and service. We bought our car a year ago from Eddie and he was great. The car just told us it was time for its first oil change. More

very helpful. would definelty go back. great service. i would go back for service. the service was very helpful and they answered all my questions. would recommend to friends as well. great service. i would go back for service. the service was very helpful and they answered all my questions. would recommend to friends as well. More

service advisor Justin was very helpful in arranging service for brakes. he also arranged to a loaner car for me to use while my car was being serviced Justin was very helpful in arranging service for brakes. he also arranged to a loaner car for me to use while my car was being serviced More

I bought an HRV. I walked in to see an HRV there, after having called eight different dealerships, simply trying to find one that HAD an HRV in stock. From the minute I walked in to see an HRV there, after having called eight different dealerships, simply trying to find one that HAD an HRV in stock. From the minute the automated greeting on the phone picked up, to speaking with the first person who fielded the phone call (I believe her name was Margot, but I am not sure), to dealing with Chris Osorio who sold me the car, everything was simple, seamless and positive. I came over from Belmont, and it was worth it.It was a completely positive experience, and I would recommend Kelly Honda to any of my friends! More

very helpful Kelly honda is a very friendly place. Fast service and everyone is very polite also the dealer is nice and clean + your car gets a free wash Kelly honda is a very friendly place. Fast service and everyone is very polite also the dealer is nice and clean + your car gets a free wash More

pleasant experience Kelly Honda in Lynn, MA, were anttentive, efficient, and catered to my needs. They were not pushy, did not try to sell me extra stuff when I said no, Kelly Honda in Lynn, MA, were anttentive, efficient, and catered to my needs. They were not pushy, did not try to sell me extra stuff when I said no, and respected my opinion as a customer. Angel helped me out in choosing the right car for me. Thank you, Kelly Honda. More