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Kelly Honda
Lynn, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly, responsive service from Eddy Mejia After visiting another Honda dealership that left a bad taste in my mouth, I was pleased to have the chance to work with Eddy. He offered friendly, pe After visiting another Honda dealership that left a bad taste in my mouth, I was pleased to have the chance to work with Eddy. He offered friendly, personal service and never pressured me to make a decision. I felt like I got a fair deal and straightforward answers to all of my questions, and I'd easily recommend Eddy and Kelly Honda to friends. More
buy my crv i worked with sal, who is a complete gentleman. he was very very helpful and i could not thank him enough. i have spoken to co wokers of mine who are i worked with sal, who is a complete gentleman. he was very very helpful and i could not thank him enough. i have spoken to co wokers of mine who are thinking about buying a new suv and told them to go see SAL at kelly honda More
Nice Job The person who interviewed me was Justin , very professional and knowable , he gave me some recommendation and then when over what actually I can affo The person who interviewed me was Justin , very professional and knowable , he gave me some recommendation and then when over what actually I can afforded at the time of the visit , making one of the best experience I've ever had , highly recommend him . More
Terrific, comfortable and stress free. I entered the dealership already knowing that I wanted to purchase a CRV-LX. I knew what I wanted, knew the value of my trade in vehicle and had a qu I entered the dealership already knowing that I wanted to purchase a CRV-LX. I knew what I wanted, knew the value of my trade in vehicle and had a quoted cost of the vehicle I wanted to purchase. Jim DiGregorio was very helpful and polite. My entire experience was delightful and stress free. More
First trip to the service department As I bought my new CRV there last year, this was my first visit to your service center for the recommended oil change. I felt like a fish out of water As I bought my new CRV there last year, this was my first visit to your service center for the recommended oil change. I felt like a fish out of water until I was greeted by your staff who were professional and accommodating. It took no time at all. I'm a happy camper and I'll be back. Thank you. More
my first lease Friendly,considerate, and most important, the salesman was concerned about my needs in the vehicle I was leasing, overall a great experience for my fi Friendly,considerate, and most important, the salesman was concerned about my needs in the vehicle I was leasing, overall a great experience for my first lease More
Best car buying experience I've ever had. We're busy, 2 little kids and I travel a lot for work. So for me to take the time to even write this review speaks volumes. I couldn't be more imp We're busy, 2 little kids and I travel a lot for work. So for me to take the time to even write this review speaks volumes. I couldn't be more impressed with the team at Kelly Honda. From the get-go, James was responsive and helpful. I'm in sales myself so I know how hard it can be at times to draw the line between "selling" and still being a decent human being - he's figured it out. John jumped in to help on a day that James was out and helped move things along at the pace I had hoped for. They obviously have a good partnership. Initially, we were hesitant to purchase a car from Kelly simply because of the distance from where we live, very inconvenient. But James and John made it clear to me that it was worth the drive. We didn't meet Joseph until we came in to fill out the paperwork and I was like "who is this guy and why is he getting involved now..". James explained that he was the sales rep on the sale and handed us off to him. He couldn't have handed us off to a better person. Joseph was fantastic throughout. He put up with our 3 and 4 year olds in the dealership while we waited for credit approval, etc.. patient and nice the entire time. But on top of that, we were in a pickle: we live in Newburyport and I work in the city. We were hoping the car would arrive on a specific Friday we were both off, but it came late and everything couldn't be finalized until Monday - we couldn't figure out a way to coordinate the pickup. Joseph delivered the car all the way up to Newburyport on a Monday night and then spent well over and hour (well over) taking my wife through the details of the car. I wish I had a guy like that working for me - OUTSTANDING customer service and like James, a genuinely good person. It's corny, but it made you feel good about purchasing the car from someone like that. We've bought from a lot of dealerships over the years, some higher-end (Acura,Mercedes, Volvo) and some not, but none of them can compare to the experience we recently had with Kelly. Kelly Honda was awesome and it was sincerely appreciated. More
Service Dept. treated me very fair Although we didn't purchase our 2011 CRV here their service department has been taking care of my vehicle from Recalls, to LOF and brakes. I've been v Although we didn't purchase our 2011 CRV here their service department has been taking care of my vehicle from Recalls, to LOF and brakes. I've been very pleased with management and the Service Dept. writers. More
Upkeep I recently brought my 2014 Honda Accord in for a 30k check and received the prompt, efficient service that I have known to be the trademark of Kelly H I recently brought my 2014 Honda Accord in for a 30k check and received the prompt, efficient service that I have known to be the trademark of Kelly Honda The service advisor, Ariel Vittini, welcomed me and thoroughly explained what the service would involve, Later he suggested a tire alignment and stressed that Kelly was having a promotion for that sevrice today My car was ready in a timely fashion The experience was totally satisfying Ray Donnelly More
Best price They give me the best price for leasing an Odyssey. I leased a 2015 Touring for less than the 2016 EX-L shortly after the 2016 was released. Part of i They give me the best price for leasing an Odyssey. I leased a 2015 Touring for less than the 2016 EX-L shortly after the 2016 was released. Part of it is probably because the 2015 Touring had gone through the 1st year depreciation. But the fact that there are no changes in the 2016 compared to the previous model made the offer very attractive. I had Denise for a sales rep, she was very polite and helpful. She kept calling me with updates. I called the dealership one day before my appointment to pick up the car and they had it ready for me within 2 hours. More