Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
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2,214 Reviews of Kelly Chrysler Dodge Jeep RAM
I had a problem with a car I bought as soon as I drove it off the lot. The dealership was very fast in correcting the issue & replaced the car with another one right away. I have not had a problem with that off the lot. The dealership was very fast in correcting the issue & replaced the car with another one right away. I have not had a problem with that car at all. More
She made the whole process quick, painless and easy. We met with over 10 dealers over the last few weeks and she was by far the best. She was the first to great my husband the moment he walked through the met with over 10 dealers over the last few weeks and she was by far the best. She was the first to great my husband the moment he walked through the door. She answered all my questions without going overboard with pushing the sale. Too many dealers seem to push vehicles on you and or try to push the sale. She let us take the lead and proceeded from there. Also our 4 yr old son was tired of being at dealerships but Anna kept my son entertained with the legos and snacks. More
Brian was very helpful from the beginning. He greeted us and made us comfortable, he did not pressure us. He was very helpful and professional with us. Even though he admitted to just starting a short tim and made us comfortable, he did not pressure us. He was very helpful and professional with us. Even though he admitted to just starting a short time ago, he was very informative and knowledgable about the products he was working with. He was with us most of the way, even though he didn't get the full credit for the lease, he was the reason we stayed with Kelly and least the cars. He keeps in touch with us and when I was in the dealership for a tire, he was there t greet me. I would highly recommend him to any of my friends who are interested in buying or leasing a car. He represents Kelly in a highly professional manner, knowledgable about his products and is very good people person with his concerns, kindness in the way he treats his clients. More
Knowledgeable about the vehicle but wasn't even offered Kelly Blue Book for trade in. Another dealership had offered me a much higher amount for my trade in but the vehicle I wanted there had been sold. Kelly Blue Book for trade in. Another dealership had offered me a much higher amount for my trade in but the vehicle I wanted there had been sold. More
Dave was a great person to do business with. He was friendly, knowledgeable, and not pushy. We had a very long day at another dealership that went horrible. Dave saved the day, so to speak, and in the friendly, knowledgeable, and not pushy. We had a very long day at another dealership that went horrible. Dave saved the day, so to speak, and in the end we ended up with an awesome Jeep! We would definitely recommend this dealership to others and we certainly will return for future purchases. We also worked with Sandi and she was fantastic! The entire experience was positive. We especially liked the fact that we were able to test drive the vehicle BEFORE we had to fill out any paperwork. The OTHER dealership we went to prior just kept shoving papers in our faces to sign and we never got a test drive in the vehicle. We liked all the special offers and 3 day satisfication guarantee. This dealership is definitely worth the trip! More
Two experiences years apart and nothing changed. A few years back we looked at a year old used Jeep Unlimted. We would got nothing but a payment put in front of us. No number for our trade and no price on years back we looked at a year old used Jeep Unlimted. We would got nothing but a payment put in front of us. No number for our trade and no price on the vehicle, just a payment number and high pressure...but we walked. Recently we looked at another 1 year old used vehicle, told it was a "program car." Experience was the same, no numbers, just payments and pressure. The vehicle CarFax turned it up a rental out of Chicago O'Hare so it was no wonder any concerns we had about it were quickly dismissed. Upon getting to the point to sign the papers, we finally saw the numbers. After hours of going back and forth, the vehicle price was not discounted and our trade value was $2k less than anywhere else we had visited. After laying their "payment game" all we ended up with was a full retail price deal, squat for our trade and walking away after wasting an afternoon. Shame on me for ever going back there a second time. More
The attention to detail given by Anna Remmel was exemplary. When the right car was not in stock, she and her sales mamager listened and found just what I was looking for in less than a day. The bo exemplary. When the right car was not in stock, she and her sales mamager listened and found just what I was looking for in less than a day. The bottom price was given immediately with no time-wasting bargaining back and forth. I love the car and appreciate the help getting me what I wanted with the right price. More
The experience i had at kelly jeep was A+. They made me feel comfortable the moment i walked in the door. I did not received service like this from any other dealer i visited. I am extremely greatful for t feel comfortable the moment i walked in the door. I did not received service like this from any other dealer i visited. I am extremely greatful for the courtesy that was shown to me during my visit. And i love my new jeep compass. More
I worked with Anna and Brian in new car (Jeep) sales. They were knowledgeable, friendly and patient. They did a great job. This is my fourth Grand Cherokee. The previous three I purchased form a deale They were knowledgeable, friendly and patient. They did a great job. This is my fourth Grand Cherokee. The previous three I purchased form a dealer local to me. I bought htis car at Kelly because of thier servcie and how they have teated me over the past couple of years. Gerry Kresege is my servcie rep and he's been honest, freindly and responsive. He's the reason I bought at Kelly. Harry Lukens More
A wonderful saleslady.. no pressure, just HONESTY. She and her co-workers did all they could for me. I am a very happy customer, and would recommend Anna & KellyChrysler to everyone i speak with... and her co-workers did all they could for me. I am a very happy customer, and would recommend Anna & KellyChrysler to everyone i speak with... More












