Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Filter Reviews by Keyword
By Type
2,214 Reviews of Kelly Chrysler Dodge Jeep RAM
Brian was very curteous and worked hard to get a good deal for me. His customer service is excellent and the dealership goes out of their way to ensure the customer is happy. I would recommend Brian and deal for me. His customer service is excellent and the dealership goes out of their way to ensure the customer is happy. I would recommend Brian and the dealership. More
We bought a new Dodge Dart. Our questions were answered in a prompt and professional manner. Very curtious. Sale was a very good experience. We look forward to enjoying our new car.Thank you Christian in a prompt and professional manner. Very curtious. Sale was a very good experience. We look forward to enjoying our new car.Thank you Christian More
This by far was the best car buying experience I have had. Not expecting to be buying a vehicle at this time,I was very stressed out. Nate and Sandy made everything go very smoothly and effortlessly fo had. Not expecting to be buying a vehicle at this time,I was very stressed out. Nate and Sandy made everything go very smoothly and effortlessly for me and helped relieve the anxiety of purchasing a new vehicle. Nate went above and beyond to make sure I was in the right vehicle for me and to make sure I was completely satisfied with my purchase. They were very nice and easy to deal with. I would recommend them to anyone! More
I went to Kelly dealership with and I have a very hard to finance situation or so I thought until I met with Christian Golden. He is by far the best,friendliest,honest salesperson I have ever met. I told him finance situation or so I thought until I met with Christian Golden. He is by far the best,friendliest,honest salesperson I have ever met. I told him my situation and he assured me he could get it done. I was skeptical at first to say the least but I was amazed at how quickly he took this issue and made it no issue at all. Thank you Christian, We will be doing business for many years to come. ps... Love my Ram!! Vince and Dorine Johnson. More
I was not truely interested in purchasing a new car when I arrived at this dealership. The only reason for my visit was to see what the new Dodge Dart looked like in person. When I parked my car I noticed J I arrived at this dealership. The only reason for my visit was to see what the new Dodge Dart looked like in person. When I parked my car I noticed Jospeh coming out to greet me. I informed him that I was not ready to buy a new car at the momment. Joseph did not seem bothered by this one bit and continued to walk around the lot with me answering any question I had about the cars on his lot. After walking around the lot for about 45 minutes just talking and looking at cars I had decieded that I would test drive the 2013 Dodge Dart. Joseph allowed me to go on a lengthy test drive with him that was not awkward in the least. After returning the lot I had the urge to see if I had the ability to finiace this car. Joseph took me inside and worked out the absolute best deal I have ever been given inside of a car dealership. Joseph made me feel as though he was on my side the entire time we went back and forth with offers. After everything was said and done I walked out with a new 2013 Dodge Dart Limited AKA the best car I have ever owened. At no point did they tell me that they could not work with me because of my credit score or my age. They truely respected me, and I am very satisfied with this car buying experience! More
friendly and patience. visited dealership 4 or 5 times before i finally made a purchase. they was little pressure so i felt comfortable to keep returning untill i made up my mind. At least i thought i ma before i finally made a purchase. they was little pressure so i felt comfortable to keep returning untill i made up my mind. At least i thought i made up my own mind . More
Usually when you think of going to a car dealership, you dread it. Having every salesman ask you if you need help even though you're already working with someone. Go to Kelly Automotive Group and welcom dread it. Having every salesman ask you if you need help even though you're already working with someone. Go to Kelly Automotive Group and welcome to a new and wonderful experience. My salesman was Michael Jordan. What a a great guy, friendly, great sense of humor, down to earth, very knowlegable, but most of all not pushy. He made buying a vehicle a real joy. This time was an extra special experience because it was for my son's first vehicle. Michael knew this was a really special time and he was the final piece we needed to make the entire experience exciting and wonderful for my son (and me). Every one at the dealership was truly nice with "hellos," "goodbyes," and could they "get us anything." I don't think the experience of buying a vehicle can get any better than this! Thank you Michael. We will remember you in the future! More
Brian took the time to understand what I was trying to accomplish. He provided very good customer service without pulling any punches. Instead of trying to overselling something that I didn't need or wan accomplish. He provided very good customer service without pulling any punches. Instead of trying to overselling something that I didn't need or want, he pointed me into the right direction the first time. Brian was very knowledgeable and always wanted to make sure that I understood anything about the vehicle. Both Larry and Brian made it a point to use their phone numbers for any reason at anytime. They both wanted to make sure that I wasn't just buying a vehicle, but, I was becoming part of the Kelly family and they want to make sure that I am always happy. I feel very comfortable recommending them for your next vehicle purchase. More
Brian had expert knowledge of the Jeep Patriot that I drove. He highlighted the key features interested me and was very pleasant and attentive. His genuine concern for people is very apparent. After o drove. He highlighted the key features interested me and was very pleasant and attentive. His genuine concern for people is very apparent. After only a few minutes, Brian had us laughing and feeling very comfortable. I never felt like he was trying to sell me a car. He was very caring, genuine, and HONEST!! He is the kind of salesman that everyone should look for when buying a car. Even after I left, he stayed in touch with me. Although I didn't buy the Patriot, he congradulated me after I told him I bought a used BMW x3. I would highly recommend him to anyone and everyone that is shopping for a used vehicle. More
These guys and gal make it real easy and pleasureable to decide on what to buy. Also the after sale caring on a personal level is real and obvious. I will also certainly be using this dealer for service thr decide on what to buy. Also the after sale caring on a personal level is real and obvious. I will also certainly be using this dealer for service through the life of the Jeep Wrangler that I bought. My sales person was Brian Reichenbach, but also Anna Remel stepped in to hellp along the way when Brian was tied up. And Larry Beckett always made sure I was happy with things. Michael Jordan (not that guy!) did a superbly efficient job in the finance office also. More












