Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
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2,214 Reviews of Kelly Chrysler Dodge Jeep RAM
Both Larry and Zack exceeded our expectations in both price and customer service. We just came off a lease on a high end import and where looking for an american made suv. Kelly was the first dealer we v price and customer service. We just came off a lease on a high end import and where looking for an american made suv. Kelly was the first dealer we visited and had intensions of working the Lehigh Street auto mile. Larry greeted us and was very friendly ask what we where looking for and put us together with Zack. He showed us a few vehicles adn we where unsure about what we really wanted in both type and color. It was getting toward dusk and we found something we thought we might light but were unsure about the color. They let us take the vehicle home overnight so that we would be able to see it in the daytime. Zack called us at home to ask what we thought, we told him we where still not sold and would be coming back to the dealer to return the vehicle. When we got to the dealer we where 50/50 on looking at other makes and Zack let Larry know that. Larry sat down with us and wanted to know what he could do to get us in the vehicle. He gave us a new monthly rate lower than the original one we received during our firt visit and beat that by another $15 per month for a total of almost $50 less than the original number. Deal was done and Zack helped us close all the paperwork and went through the vehicle with us. This was one of the best vehicle purchase/lease experinces we have ever had. I would highly recommend them to anyone and you must meet with Larry and Zack! Great job!!! George and Jeanne More
Felt very comfortable with the sale. Stan showed me options between new and used. Gave me a fair price for my trade-in. Got a very good finance rate. Zack helped me get my u-connect up and running and options between new and used. Gave me a fair price for my trade-in. Got a very good finance rate. Zack helped me get my u-connect up and running and programed to my phone. Overall a good car buying experience. More
Available info online was extensive before I even step foot on the dealer's lot. When we finally had the opportunity to test drive, we were very pleased with the prompt service. They, as a team, had us foot on the dealer's lot. When we finally had the opportunity to test drive, we were very pleased with the prompt service. They, as a team, had us driving away in our new purchase within 2 hours of our test drive (and special note: It was Christmas Eve!) As the team was leaving to go home, the two service men helping us very cheerfully finished-up on the last of the paperwork. Even after the sale, Gailen Engel made himself very available anytime we had a question or concern. A delightful experience! More
Christian Golden was very professional and knowledgeable. I found the experience working with him to be stress free from start to finish. I have aldready told several people how well it went. Thank you so mu I found the experience working with him to be stress free from start to finish. I have aldready told several people how well it went. Thank you so much. Eric More
I had some internet and then in-person dealings with both Travis and Michael regarding a trade-in for a 2013 Grand Cherokee. In the end, we did not reach an agreement as my trade wasn't worth what I was loo Travis and Michael regarding a trade-in for a 2013 Grand Cherokee. In the end, we did not reach an agreement as my trade wasn't worth what I was looking to acquire. Nevertheless, I felt compelled to come visit this site and express my appreciation for them working with me. I found both Travis and Michael to be very responsive and transparent - two things I definitely look for when working with a dealership. The listened to my needs and promised to the best they can in finding the exact car and features I wanted. Regardless of the fact that we ultimately did not do business together, I enjoyed the experience. Kudos to Kelly Jeep. Best of luck to you. More
I was driving an older vehicle that had seen better days and it was time for a replacement. This was my first experience buying a new car. Zack made my wife and I feel very comfortable and answered all of o and it was time for a replacement. This was my first experience buying a new car. Zack made my wife and I feel very comfortable and answered all of our questions completely and honestly. More
I was very satisfied with all the help that i have gotten from both Christian and Larry. they were very helpful and worked with us. I would definately sent others to there dealership and send them to the guy from both Christian and Larry. they were very helpful and worked with us. I would definately sent others to there dealership and send them to the guys that helped us out. We went to other dealerships and got no where with them they helped out. We probably went to at least five other dealerships that week and they were no help to either of us. I would recommend Kelly to anyone that is looking for a new or used vehicle for any reason. Thanks a lot guys your the best. :-) More
My husband and I were shopping for our first "new" car. I had a used Jeep before and loved it so we wanted to check out new ones and prices.Our original plan was to shop around different dealers "new" car. I had a used Jeep before and loved it so we wanted to check out new ones and prices.Our original plan was to shop around different dealers to see colors and prices.We went to Kelly's first and never went anywhere else.Brian Spangler was our sales rep. and I will recommend him to anyone looking to purchase a vehicle. From the moment he greeted us until we signed the last paper he was very helpful, informative, and an all around super friendly person. He helped us find exactly what I was looking for and we bought a new Jeep Compass! Its awsome! Thank you Brian! More
My husband and I were browsing for a new Jeep and were interested in taking a Liberty out for a test drive. We like to look around first and decide which ones were are interested in before getting approa interested in taking a Liberty out for a test drive. We like to look around first and decide which ones were are interested in before getting approached by a sales associate. Brian Spangler was a wonderful salesman! He was very warm and friendly and not trying to push us into a purchase that we were not ready to make. He was very informative about the 3 different classes of the Jeep Liberty and allowed us to see the differences for ourselves. Buying a car is a very big purchase, especially around the holidays, and we felt no pressure at all to make an immediate decision. I certainly hope that more salesmen take lessons from Brian. You don't have to be pushy to make a sale! We will absolutely recommend your dealership to our friends and family when looking for a new car. We had a wonderful experience from the moment we stepped onto the dealership, until we were driving our new Jeep Liberty home later that night. More
I visited this dealer today having been to another Chrysler dealer earlier in the week and not being satisfied with the offer I had received there. In my earlier visit, I waited for almost 10 minutes Chrysler dealer earlier in the week and not being satisfied with the offer I had received there. In my earlier visit, I waited for almost 10 minutes before someone from sales approached me to ask if I was being taken care of. Upon entering Kelly Chrysler today, I was immediately greeted by Anna and we sat down to talk about purchasing a Grand Cherokee. After going through some details and taking a test drive, I still wasn't convinced I was getting the best price. That's when manager Larry Beckett actually came over and sat down with me to go over the differences in price with the vehicle on his lot and the one I drove at another dealership. Once we determined the differences in options between the 2 trucks and the other dealership's price was still a bit lower, Larry immediately said he would sell me his Jeep at their price...no questions asked. I've never been treated so well at any car dealership in my life, the people here went out of their way to make me feel like my business was important to them. I could have driven out of the dealership with my new Jeep today if I hadn't told them I needed time to clean out my old truck first! I can't say enough about how well my transaction went today, I feel both Anna and Larry went the extra mile and it was truly appreciated. More












