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Kelly Buick GMC
Emmaus, PA
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I first contacted Kelly Buick via the internet with their internet manager, Beth Wong. She was very helpful in giving me the information I requested about a vehicle they had in stock. I then met with Ed R internet manager, Beth Wong. She was very helpful in giving me the information I requested about a vehicle they had in stock. I then met with Ed Roth, their salesman, who was very accommodating and who was easy to work with. The whole experience was hassle-free and working with them was a pleasure. Ed was very knowledgeable about the car we were interested in and also was very friendly and easy going. No pressure. More
Owen was fantastic. The reasons he rated so high in our view are while he was selling a low priced used Subaru he treated us as though we were buying a brand new high end car. He went the extra mile to get view are while he was selling a low priced used Subaru he treated us as though we were buying a brand new high end car. He went the extra mile to get the car detailed and checked out so we would be comfortable that we were buying a quality and reliable car. He also treated us with great respect, which you would not always find in that situation. I highly recommend Owen Lipsky to my friends. Thank you! By the way you make it so GD difficult to give a review, force me to create an account, then you clear fields when I make a forced correction, etc. that I'm sure you'd get more feedback if you knock off the crap! Now you'll take my info and start sending spam to me to force me to block you or unsubscribe. This site sucks! I have been forced to re-enter the same info repeatedly. One more time and no review you idiots!! Get a clue. More
We walked in with an agenda and Nick got the job done, he reassured us in our purchased and answered all of our questions, we didn't feel pressured by him and felt very confident when we drove away that d he reassured us in our purchased and answered all of our questions, we didn't feel pressured by him and felt very confident when we drove away that day with our purchase. I highly recommend using Nick if you're looking to either trade or buy, great guy! More
Nick was extremely helpful, and especially attentive to our needs - absolutely bent over backwards to help us get the financing we needed to get into a 2014 vehicle. He spent many hours working with Kelly our needs - absolutely bent over backwards to help us get the financing we needed to get into a 2014 vehicle. He spent many hours working with Kelly's financial person to accommodate us. My family has been long time Kelly customers and there is no doubt Nick respected our life-long allegiance to Kelly by displaying quite an allegiance to us. Due to unforeseen circumstances (medical emergencies), our credit was less than perfect, so there was a lot of work to be done to help us get into this wonderful vehicle. Above and beyond the call of duty, walk on water, five star general - descriptions of Nick. He is our saviour! From the moment we were introduced to Nick, to the time the deal was sealed, Nick was friendly and the best of the best. And, better yet, we got an excellent trade-in value and great price for the lease. More
Nick Paxos was immediately attentive to the sort of car I had in mind and very quickly identified a car that he thought would meet my desires. He arranged quickly for me to drive it both in the city and on had in mind and very quickly identified a car that he thought would meet my desires. He arranged quickly for me to drive it both in the city and on the highway, answered questions quite fully about the car and its various amenities, many of which were not part of my driving experience. He arranged for the car to be held for a few days to permit me to give more thought to the purchase and to allow my wife to see and drive it. When we returned for further consideration he was alert to our every interest. When we decided to buy the car he was able to work through sales and registration difficulties that were peculiar to this sale that most salesmen would find very confusing. Once the paper work was done he took us to the car and very thoroughly and patiently explained the various features that helped alleviate our confusion. He answered our questions fully and offered to assist us if we had additional questions. All of this was done with some speed, but not haste, and we left satisfied that we had made a good purchase and the assurance that if we had more questions, he would be available to answer them. I would recommend Nick and Kelly Buick to others considering the purchase of a car. And, we thank Nick very much for his assistance. Charles S. McClain More
Matt Jones took over for another Kelly representative and from the time I walked in, he treated us with the most respect. The closing deal was painless and extremely smooth. The GMC SIERRA was delivered to from the time I walked in, he treated us with the most respect. The closing deal was painless and extremely smooth. The GMC SIERRA was delivered to us in a very short period of time. The dealer’s employees were very friendly and could not do enough for us. I will REMEMBER KELLY GMC when it is time to look at my next car. Matt Jones was one of the nicest Salesmen I had ever dealt with. Matt was Friendly and extremely knowledgeable about the Sales Agreement. More
We went to Kelly GMC in the evening to look at a 2013 GMC Sierra Denali that was advertised online. Nick Paxos came outside to help us while we were walking around the lot looking at trucks. He was immediate Sierra Denali that was advertised online. Nick Paxos came outside to help us while we were walking around the lot looking at trucks. He was immediately helpful. The paperwork went smoothly, and with the help of Anthony Jayetileke the financing was a breeze. The truck was financed through the bank of our choice and we were pleased with the interest rate and the price of the truck. After taking possession of the truck we discovered a few cosmetic issues which were immediately addressed and resolved. This is not the first vehicle we purchased from Kelly GMC Buick. It won't be the last. More
I took my Husbands GMC truck in for service. I also own a 2011 GMC Terrain which I love. I was looking at the 2013 on the sales floor when Nick approached me and asked me if I wanted to take it for a ride a 2011 GMC Terrain which I love. I was looking at the 2013 on the sales floor when Nick approached me and asked me if I wanted to take it for a ride. I said no because I was happy with my 2011 and it was a payment I could afford. I knew a 2013 would be way over my head. Nick said that he had a 2013 used on the lot, loaded and with the 2013 everything was improved in suspension, engine, etc. I looked at the 2013 used and fell in love with it. Nick convinced me to take it for a ride. I did, and couldn't believe how great the ride was, handling etc. My vehicle was a 4 cyl. and of course this was a 6 cyl. and a step above what I now owned plus 2 years newer. I told Nick I knew I wouldn't be able to afford this vehicle. After a lot of good advice from Nick, he worked his magic and I was able to afford the vehicle. I am so very happy with my "NEW" to me GMC Terrain with leather seats, navigation, sun roof, fantastic riding vehicle. Thank you Nick for everything you have done to make this happen. I would have never thought I could afford such as beautiful car. I am so very please. Thanks again Nick. More
My wife and I went to Kelly looking for a good size Sport Utility Vehicle. We explained to Robert that this would be a 2nd vehicle to help us move kids to college , and to drive in the snow. Robert show Utility Vehicle. We explained to Robert that this would be a 2nd vehicle to help us move kids to college , and to drive in the snow. Robert showed us a numerous amount of SUV's and than we found an older , but very attractive and clean Mitsubishi Montero . I am not a fan with parting with money , but Robert made it a lot less painful. When it comes time for another vehicle I will be calling him. More