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Kelly Buick GMC
Emmaus, PA
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Proud GMC Owner I brought my GMC Acadia in for a transmission issue. LeeAnn put me in a rental car right away and was very sweet and patient with me. She went over ex I brought my GMC Acadia in for a transmission issue. LeeAnn put me in a rental car right away and was very sweet and patient with me. She went over exactly what the technician was going to do. She also shared with me that Andrew was the shop's trans tech and that he was an "A" tech which had me at ease. She even introduced me to him. I liked knowing that the person who was working on my vehicle had the experience and knowledge that I was paying for. My transmission overhaul was done in promptly two days. She called me several times with updates. Best of all, my car is working better than ever. I will certainly return to this dealership because of the amount of knowledge and confidence that goes into quality work. Thank you LeeAnn, Andrew, and staff at Kelly Buick GMC! More
Needed to replace our car. We needed to replace our Saturn Ion due to it's age and repair cost. Bruce Dubois handled everything in such a warm and professional manner that upgr We needed to replace our Saturn Ion due to it's age and repair cost. Bruce Dubois handled everything in such a warm and professional manner that upgrading to a new Buick Verano was extremely easy and effective for us! Mike and Lina Broschak More
Experience with Kelly GMC Bruce sold us our first Saturn SL in 1993. In 2003 our Saturn Vue. And now our GMC Terrain. A great man to work with. Bruce sold us our first Saturn SL in 1993. In 2003 our Saturn Vue. And now our GMC Terrain. A great man to work with. More
Very Impressed We were having allot of issues with our 2013 Ford CMAX and a 2007 Kia Sedona. We were under and no one would give us enough to get us out of this car We were having allot of issues with our 2013 Ford CMAX and a 2007 Kia Sedona. We were under and no one would give us enough to get us out of this car. We went in there with what we wanted. We had left because we couldn't get what we needed. About an hour after we left we received a call from Nick saying they can put us what we want, so we went back in on a Monday and left with exactly what we were looking for and around what we were willing to pay. I appreciate all he did for us as it is a huge weight off our shoulders. We will definitely come back to if ever needing another car and Nick would be our guy. Thank You Very Much Nick.... More
Kelly Buick/GMC worked hard for my business We had a great experience recently buying a used Saturn from Kelly Buick/GMC. Our salesperson, Bruce Dubois, was very knowledgeable about the car and We had a great experience recently buying a used Saturn from Kelly Buick/GMC. Our salesperson, Bruce Dubois, was very knowledgeable about the car and made us feel well taken care of. He helped get the recent trade-in prepped in advance of our test drive and worked with the manager to get us the price we really needed. This is the 2nd Saturn I have purchased from Kelly and would recommend Bruce and their service department to anybody. I felt good about buying there. More
Great Experience buying my car from Kelly My experience buying my car from Kelly was excellent. The whole Kelly team from Jim Barndt, the General Manager, Mike Serathia, finance manager and Br My experience buying my car from Kelly was excellent. The whole Kelly team from Jim Barndt, the General Manager, Mike Serathia, finance manager and Bruce Dubois, my salesman they made the car buying experience painless. I drove 60 miles from Philadelphia just because of the great experience my parents had 4 years ago when they purchased a car. I will always buy my cars from Kelly because of my recent purchase. Bruce Dubois coordinated the whole deal with my needs as is only concern. Thank you Kelly!! Ed Cyr More
Wonderful Experience I stopped by the dealership in hopes of just window shopping for a potential new car and was pleasantly greeted by Kevin. Usually, car salesman are ve I stopped by the dealership in hopes of just window shopping for a potential new car and was pleasantly greeted by Kevin. Usually, car salesman are very aggressive and overbearing. I was blown away by how friendly, helpful and understanding Kevin was. I was just there window shopping-most salesman would try to convince me to buy a car or leave when I told them I wasn't interested in buying. Not Kevin though! He was able to create an environment comfortable enough for me to be honest about not wanting to purchase a vehicle. Most people would have left me alone knowing they wouldn't have gotten a sale, but Kevin helped me out of kindness and care and that meant so much to me as a consumer. Even though I am not in the market to buy a new car, when I am, I will definitely come back to see him for my next purchase. Thank you! More
Thank You! I just wanted to thank you to Leeann & Kelly Buick for always going above and beyond to make my service appointments as painless as possible. They al I just wanted to thank you to Leeann & Kelly Buick for always going above and beyond to make my service appointments as painless as possible. They always make sure my service needs and requests are fufilled and it such a pleasure doing business there. I do spread the word to all of my friends & family who are out looking for a vehicle. Keep up the good work!!! More
Pleasant Experience Always a very pleasant experience visiting this service group - by far the best I have found in 57 years. Professional, patient and thorough and very Always a very pleasant experience visiting this service group - by far the best I have found in 57 years. Professional, patient and thorough and very friendly More
Nick was wonderful Nick was honest and straightforward and I feel like I received a great deal and great customer service. My father, who joined me toward the end of the Nick was honest and straightforward and I feel like I received a great deal and great customer service. My father, who joined me toward the end of the sales process, agreed completely. I came into the dealership for service. When I learned that my transmission needed to be replaced, I decided to talk to a sales person about trading it in. I am delighted that Nick was the one who took my call. Although buying a car was not in my original plan, Nick listened to my situation and found something that worked for me. I feel very, very good about the entire process and I am thrilled to be in the car he recommended for me. More