Kelly BMW

Gordon Rhea is a service writer at Kelly BMW. Due to his knowledge, professionalism, and character, my husband and I return year after year. Due to his knowledge, professionalism, and character, my husband and I return year after year. More

Great place to do business. I placed an order for my new Z4 M40i and Eric Robare took it from there. He got me the exact car I wanted ordered and it finally arrived just in ti I placed an order for my new Z4 M40i and Eric Robare took it from there. He got me the exact car I wanted ordered and it finally arrived just in time for summer. Steve Topolosky was assigned to help me out during the order process and he couldn't have been more professional. It was a really great experience start to finish with constant contact throughout to keep me updated. Go see Eric and Steve if you're getting a new Bimmer! More

Rude staff, try to rip you off, do not go here, was warned by friends, should have listened warned by friends, should have listened More

I brought my BMW in for its first service visit. First class all the way. Very professional. Lots of communication before, during, and after. They have a wonderful shuttle service that took us t First class all the way. Very professional. Lots of communication before, during, and after. They have a wonderful shuttle service that took us to the mall for a few hours and then brought us back. I even received a video from the technician updating me while they worked on it. Matthew kept in touch with me the entire time, and even checked in a couple days later. So nice working with an establishment that is so professional and is so good at what they do. More

Very responsive and detailed. When I requested something, they responded. Nate and Paul handled everything in a timely manner. When I requested something, they responded. Nate and Paul handled everything in a timely manner. More

If you need to have your BMW repaired or serviced in the Columbus, OH area, you should definitely go to Kelly BMW! I highly recommend Service Advisor: Matt Hatcher. I have an older BMW that needed signifi Columbus, OH area, you should definitely go to Kelly BMW! I highly recommend Service Advisor: Matt Hatcher. I have an older BMW that needed significant repair and their technicians provided me with a video of their evaluation "under the hood" as well as a detailed listing of what needed to be done and items recommended but optional. I could not be happier with their customer service, speed of service and going above and beyond to treat me as though I had purchased my BMW from Kelly. When I decided to buy a new BMW, I will definitely buy from Kelly! More

I have been a client of Kelly BMW for 5 years now. The service Department (Gordon, Nate, Mark) are commited to delivering the best client experience. We are a two BMW household and trust all of our servic service Department (Gordon, Nate, Mark) are commited to delivering the best client experience. We are a two BMW household and trust all of our service needs to the Kelly BMW team ! More

Superior Service Department Professionals Gordon Rhea of the Service Department was fantastic in scheduling a service appointment and securing a loaner vehicle for me when my car exhibited eng Gordon Rhea of the Service Department was fantastic in scheduling a service appointment and securing a loaner vehicle for me when my car exhibited engine troubles and failed to accelerate appropriately. Gordon is knowledgeable and organized and is the epitome of what an exceptional service professional stands for. Thank you, Gordon and Kelly BMW. More

Kelly service dept I have been buying cars from Kelly for 18 years now and I rate their service department as number one. Their finance director, sales staff are great b I have been buying cars from Kelly for 18 years now and I rate their service department as number one. Their finance director, sales staff are great but thr service department is awesome. More

30 years I’ve been going to Kelly Bmw, since 1988 Honest, willing to go the distance to help customer understand what’s needed to be done. Very knowledgable and professional as well as courteous. Honest, willing to go the distance to help customer understand what’s needed to be done. Very knowledgable and professional as well as courteous. Work almost always done on time. Provides courtesy’s vehicles. Excellent waiting area atmosphere , food, berate and tv. More