Keith Pierson Toyota

We bought a new Toyota Corolla this year (2009) from Jack Walker at Keith Pierson Toyota. We are very pleased with Jack and we love our new Corolla. We also have a Toyota Seneca, which we bought from Keith Walker at Keith Pierson Toyota. We are very pleased with Jack and we love our new Corolla. We also have a Toyota Seneca, which we bought from Keith Pierson. We have been servicing our car for years at this dealership and we are impressed with the dedication all of the people we have dealt with there. They have a great staff and great products. If you are looking for a good dealership in the Jacksonville Florida area, go to Keith Pierson. You will not be disappointed. Sergei Zelenkov More

We have been involved with the Sales as well as the Service Departments at Keith Pearson. We have always been treated professionally, courteously and fairly. The entire staff from the receptionists, s Service Departments at Keith Pearson. We have always been treated professionally, courteously and fairly. The entire staff from the receptionists, sales, finance and service personnel are to be commended for the expertise displayed in their positions. As far as pricing, we had researched pricing and quality of vehicles from different makes and models to comparisons between Toyota dealerships. We found Keith Pearson Toyota to be fair, if not better, in their pricing standards. Jack Walker, Sales, was extremely helpful. He continues to keep us updated with information regarding new vehicles and checks in with us periodically just to make sure we are satisfied with our vehicles; which we definitely are. Anderson was also a great help when we made our purchases (3 to be exact within the last 1 1/2 years). We would recommend Keith Pearson Toyota to anyone interested in purchasing a vehicle. More

I had a very good experience with the sales staff(Jack Walker) and service areas. My 1999 Tacoma had a recall for the frame rusting. It was inspected by qualified service personnel and it only took a fe Walker) and service areas. My 1999 Tacoma had a recall for the frame rusting. It was inspected by qualified service personnel and it only took a few days to determine that the truck qualified for the recall. The exchange/buy-back process was very organized and timely. I received a check in a short time frame. I am glad I used Keith Pearson for the recall and also for purchasing a new vehicle-they have a large selection of new/used trucks. I was very satified and would use them again and recommend them to my friends and family. More

I gave this rating because I had a great experience overall. The people I dealt with were friendly and had an answer for every question I asked. They were helpful and polite and I would go back if I ev overall. The people I dealt with were friendly and had an answer for every question I asked. They were helpful and polite and I would go back if I ever decide to purchase a new car. The price of the car was a high, but they offered more for my trade in than other dealers, so I took it. And I love my new corolla. More

I want whoever it is to know that this experience of mine with Keith Pierson Toyota is the best I've ever experienced as a new or used car buyer. Ms.Herbert (sales rep.)is the best person i've ever dealt wit with Keith Pierson Toyota is the best I've ever experienced as a new or used car buyer. Ms.Herbert (sales rep.)is the best person i've ever dealt with during this experience.She was terrific from the beginning, all the way to the end. She takes her time explaining everything there is to know about your interested product, and allows you time to ask any questions if you do not fully understand. She is very diligent in her work and very knowledgeable in the work source.When I first came in, she made me feel comfortable right from the beginning.I was explaining to her what i was looking to buy, and before I could finish, she took and showed me the truck that I had been dreaming about.I'm talking from the right color to the perfect size.Jackie Herbert is a great asset to Keith Pierson Toyota, and as long she is around,they will always get my business. We need more people like her in the sales business. More

I recently bought a 2008 Toyota Corolla. I really enjoyed my experience at the dealership. The facility was very inviting and comfortable. Everyone that I came into contact with at the store was polite and h my experience at the dealership. The facility was very inviting and comfortable. Everyone that I came into contact with at the store was polite and helpful. As you know buying a car can be an important decision and I was very nervous but the salesman Darryl Carter Sr. made me feel confident about the decision I made. He was very informative and and guided me in the right choice for me. I love my new car! I have and will continue to recommend this dealership in the future. I will be a lifetime customer to Toyota. The EXCELLENT service I recieved during my visit will be the reason I stay a loyal and satisfied customer. More

I Just want you to know that i'm enjoying my 2002 Toyota I Just want you to know that i'm enjoying my 2002 Toyota Camry that i bought from you in 2002. I'm also enjoying my 2008 Toyota Tacoma that i bought I Just want you to know that i'm enjoying my 2002 Toyota Camry that i bought from you in 2002. I'm also enjoying my 2008 Toyota Tacoma that i bought from you in December of 2008. I want to recommend Miss Jackie Herbert for such a good job working with me on my new truck. She was very helpful with my questions that i had, made me fill very comfortable with the decisions that i made. She was very professional and friendly. She is a very classy, pretty lady with a great smile. I very much liked working with her. I do want to thank you for the Kieth Pearson t-shirt for advertising on the warm days. You can send me another T-shirt at any time. Your customer Sam Lessman; More

I would recommend this dealership to anyone. Both myself and another person where in the market for a new car we went to several dealerships and above all this on had great service, price and helpful sales and another person where in the market for a new car we went to several dealerships and above all this on had great service, price and helpful sales people. We had no intensions of leaving with a car that day is was very late and we had stated we are just going to look. Needless to say we both walked out with a new car and the same sales person Jason Key was able to help the both of us. Jason and the finance people stayed till 11:45pm and made sure everything was complete before we both left. They offer us food and drinks and never made us feel like we should come back the next day to complete the transaction. The sales rep followed up with a phone call a week later to make sure everything was still fine. We both received a great price and excellent service. This was the most pleasant car purchase experience I had. Also the showroom floor was very clean and everyone was professional. More

Everyone I worked with at Keith Pierson Toyota were far more than just dedicated to serving the customer, more like DETERMINED. My salesman, Darryl Carter and the rest of the team (financial and customer s more than just dedicated to serving the customer, more like DETERMINED. My salesman, Darryl Carter and the rest of the team (financial and customer service, forgive me, I have forgotten their names) went above and beyond to make my MAJOR purchase a comfortable experience. Including bringing myself and my son some bottled water and offering to standby if CPR was required (I had not bought a car since the purchase of my then brand new 1997 Geo Prizm almost 12 years ago. I was excited, thrilled and scared to death all at once ... lol). After the deal was finalized, all I's dotted and T's crossed, it was far after their 9pm closing time. Being as how I had driven myself to the dealership and just bought a new 2009 Corolla LE, we had the issue of getting both my cars home. So Darryl drove his truck, a CSR Rep. drove my car, both following me in my new Corolla to my driveway. THIS was definitely what I would call excellent Customer Service !! I do hope that my future dealings with their service department are as smooth and virtually painless, especially since I bought all the warranty packages. Trust me, I WILL let you know. More

We bought a used vehicle from Kieth Pierson and we were disappointed with the entire experience. They will not let you take the vehicle off of the lot to have a mechanic check it out because they have a " disappointed with the entire experience. They will not let you take the vehicle off of the lot to have a mechanic check it out because they have a "top notch" mechanical staff that checks out every car and if you dont trust Kieth Piersons name then dont buy a car here. Needless to say, we took his word that the car had been checked out and it cost us a total break job and a power steering pump. Either would have been diagnosed with one mechanics checkup prior to buying it. When I contacted the used car manager he told me he would fix it at their cost, great right,WRONG.. his special price was $50 higher than normal pricing at three other Honda dealers. They will not stand behind their vehicles. Do not buy one unless they let you have it checked out. More