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Keffer Volkswagen

Huntersville, NC

4.0
393 Reviews
It takes more than a lot full of cars, four walls, a roof, a handful of employees, and an automaker's blessing to make a great car dealership. At Keffer Volkswagen, we understand that North Carolina drivers want to shop somewhere they can trust — in an environment that puts them at ease every step of the way. That's exactly the experience we're committed to delivering.
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13651 Statesville Road

Huntersville, NC

28078

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Showing 393 reviews

June 17, 2026

Had an issue with parts department, but they went above and beyond to make it right. Very pleased. More

by PSCRUGGS2016
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the person that assisted me. The receipt doesn't have a name
Jun 20, 2026 -

Keffer Volkswagen responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. We would appreciate the opportunity to speak with you about your experience with our Parts Department regarding the status of your order and the communication you received. Please provide us with your preferred method of contact when you have a moment to further discuss. Thank you, Customer Service Team contactus@keffervw.com

June 03, 2026

Took my IS. 4 in for 50K service and a possible nail in a tire. Was quoted 2 to 2.5 hours. Car was ready at 2 hours. Tire patched. Ran it through a car wash when More

by 75_sparrow.odds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 03, 2026 -

Keffer Volkswagen responded

Thank you for sharing your experience with the 50K service and tire repair. We’re glad the timing worked out and you appreciated the car wash. We appreciate your feedback about Keffer Volkswagen.

May 31, 2026

Easy car buying experience. Staff was helpful and made the process seamless. Would recommend them. More

by Thelme74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 01, 2026 -

Keffer Volkswagen responded

Thank you for recommending Keffer Volkswagen. We appreciate your feedback on our helpful staff and smooth process.

May 29, 2026

My wife and I recently purchased a 2025 VW Tiguan. There was an issue that badly needed attention. We worked with the General manager Gerald who worked with Volkswagen and went well above and beyond More

by aaronnazarian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Carter
May 29, 2026 -

Keffer Volkswagen responded

Thank you for sharing your experience and long-term trust in Keffer Volkswagen. We appreciate your feedback about the support you received. Your satisfaction is important to our team.

May 20, 2026

I have found the dealership to be slow in responding to information. They do not return calls or follow up on customer satisfaction More

by Richy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darryl Radford
May 31, 2026 -

Keffer Volkswagen responded

Richy, Your feedback is very important to us. We would appreciate the opportunity to speak with you about the level of communication you have received from our team. Please send us an email with your best method of contact so we may discuss this. Thank you, Customer Service Team contactus@keffervw.com

April 23, 2026

Shout out to Stephanie, Matt,and Rocky for helping me with my purchase(2020 Palisade) thanks for all your help and encouragement wonderful experience!! More

by Tavonnec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie, Matt, Rocky
April 15, 2026

1000000/10! !! shout out rocky and antonio for helping me purchase my dream tiguan 🤩🤩 if you want the best service and best experience here make sure you get th More

by ana.caceres243198
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROcky, Antonio
April 11, 2026

Thanks to Brandon for a great buying experience today! He handled everything! He's awesome! More

by Licimoffett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
March 29, 2026

Huge shoutout to Justin at Keffer VW! ⭐️ Truly the easiest car-buying experience I’ve ever had. No games, just great service and a guy who really knows his stuff. Rocky was great too and More

by TiJaChula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jones, Rocky
March 05, 2026

LOVE this dealership. From walking in to walking out, and everything in between I had a great experience. The staff is wonderful and they do their best to meet your desire More

by Sherylbartemus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery, Gentleman from Fla
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