Keffer Volkswagen

Enjoying my new lease I leased a car with John Malone and he is the reason I am giving this review 5 stars. He was straight forward, honest, and understanding. He didn't tr I leased a car with John Malone and he is the reason I am giving this review 5 stars. He was straight forward, honest, and understanding. He didn't try to sell me on a vehicle I didn't want and he wasn't pushy in any way. He was really informed on the specs of the vehicles as well which I appreciated. The dealership was clean and staff was friendly. The only headache came from actually negotiating my price as my original offer from the dealer was about twice what the incentive was on the national website. Eventually I ended up with a deal I felt comfortable with and I was out of there pretty quickly. More

Amazing Service! John worked with my husband ahead of time to surprise me with a CC for my birthday. When we walked into the dealership we were given excellent servic John worked with my husband ahead of time to surprise me with a CC for my birthday. When we walked into the dealership we were given excellent service and hospitality and my husband was very pleased with the financing terms as well as the warranty and gap insurance package. John was great about emailing me with a link to learn more about the features of my new car and he also made sure to find the CD's we accidentally left in the car we traded in. This was the best car buying experience I have ever had. They even put a bow on the car and took pictures of me with the car to remember this special birthday. More

These guys made it easy After shopping around at several VW dealerships in Charlotte, I was psyched to find John Malone and his team. He made the car buying experience fun an After shopping around at several VW dealerships in Charlotte, I was psyched to find John Malone and his team. He made the car buying experience fun and easy. John & Cheryl did a great job of communicating with me to set up a test drive appointment. Then John worked his magic to get me exactly the car I wanted. And he has the best test drives! After finalizing details with John, his teammate Michael got us through the financing process quickly and he did a great job of explaining all the options. Thanks guys for a great time! I'll be back again for sure. :) More

Review John Malone helped me in anyway he could he was fighting to get me into the car I wanted but I couldn't get the car and he was like don't worry we wil John Malone helped me in anyway he could he was fighting to get me into the car I wanted but I couldn't get the car and he was like don't worry we will get you a vehicle and he did what he said I'm in my new car and love it More

Fantastic, Friendly, Caring John Malone helped me weigh my financing options to purchase my first car with monthly payments that are possible for me. To own my first car with the John Malone helped me weigh my financing options to purchase my first car with monthly payments that are possible for me. To own my first car with the VW warranty on the entire car is greatly comforting rather than shelling money out for a used car. John was very genuine and cared about my concerns and financial situation to work out my best option considering maintenance, gas mileage, reliability, and monthly payments. Thank you VW and thank you John! More

THANKFUL My sales men name was John Malone and he was just amazing.Usually when you go to a dealership you feel uneasy, but not with John!He made my fiance and My sales men name was John Malone and he was just amazing.Usually when you go to a dealership you feel uneasy, but not with John!He made my fiance and I feel like we were right at home.I am so thankful that he was the person to help us!He deserves a promotion!!!THANK YOU JOHN!!!! More

Outstanding Rick Holland in sales handled transaction in timely and professional manner . Entire staff was helpful and friendly. Would highly recommend Keffer Vol Rick Holland in sales handled transaction in timely and professional manner . Entire staff was helpful and friendly. Would highly recommend Keffer Volkswagen. Sincerely Martin Fivars More

Very satisfied customer I just recently bought a used vehicle from this dealership. My experience was a very pleasant one. Everyone was so helpful and friendly. I feel the st I just recently bought a used vehicle from this dealership. My experience was a very pleasant one. Everyone was so helpful and friendly. I feel the staff went above and beyond to help me stay in my desired monthly payments. I worked with Mr.Mann after finding the vehicle online and set an appointment at the dealership. I happily left that day in my dream car! More

Incredibly Professional Dewayne and Brian were extremely helpful. The team at Keffer immediately make you feel like family not just a customer. Leasing my new 2016 Passat wa Dewayne and Brian were extremely helpful. The team at Keffer immediately make you feel like family not just a customer. Leasing my new 2016 Passat was a joy at Keffer, not a whole day experience you get from most dealerships today. At Keffer they listened to my needs and wants and I got the perfect car. More

Fantastic buying experience I could not be happier with our recent pre-owned purchase at Keffer VW. I found the vehicle I wanted on the web, my wife test drove it and said that i I could not be happier with our recent pre-owned purchase at Keffer VW. I found the vehicle I wanted on the web, my wife test drove it and said that it was "the one" for her. Brian Wiles, our sales consultant, was exemplary in every facet of the transaction. He allowed my Type A wife to have the freedom she needed to explore the vehicle as much as she needed. Brian is a totally laid back dude, no pressure at all. That makes the buying experience so much easier. I generally prefer private party sales, but Brian made it so easy with upfront fees and prices that I was happy to give my business to Brian and Keffer VW. Kudos also to Sean Bartol in Finance. Quick in and out with no high pressure sales pitch with a bunch of add-ons. Highly, highly recommend Brian Wiles and Keffer VW. More