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Keffer Volkswagen
Huntersville, NC
365 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 365 reviews
September 30, 2016
Avoid this place Don't ever consider buying a used car from this dealership. Poor customer service and they don't stand behind their used cars. I have had to take mine Don't ever consider buying a used car from this dealership. Poor customer service and they don't stand behind their used cars. I have had to take mine to be fixed 4 times in the 5 months I have had it. They will not work with us to get out of this car they overpriced. Not even an apology for the headache. More
by Disappointed44
Employees Worked With
Dewayne Noble, Jeffery Hayden
September 23, 2016
Overall great experience! Seeram was great to work with from the first time I called Keffer! They had an RDX on the way that I was interested in and it would be arriving on a d Seeram was great to work with from the first time I called Keffer! They had an RDX on the way that I was interested in and it would be arriving on a day that I'd be leaving town. Seeram assured me there was minimal risk since I'd have first right of refusal if anything was wrong. When I got back into town and picked up the car, it was better than I expected. From the moment I walked in to when I drove away in my new RDX, everyone at Keffer was extremely pleasant and I'd definitely buy a vehicle from them again! More
by SarahK
Employees Worked With
Sean Bartol, Dewayne Noble, Jeffery Hayden , Seeram Kirpaul
September 12, 2016
We had a great experience. Keefer had a Honda Element that we were very interested in. They stayed in touch via email and after several offers back and forth we arrived at a pri Keefer had a Honda Element that we were very interested in. They stayed in touch via email and after several offers back and forth we arrived at a price that we could both live with. We drove from Southern Indiana to Huntersville NC to pick up the vehicle. Joe Montanovic treated us like family, showed us the vehicle, it was full of gas, paperwork took a minimal amount of time and we were on our way back to Indiana. I would do it all over again if we had the chance to work with them again. Great Dealership and Sales personnel. Thanks again Joe. More
by Rsniderpls
Employees Worked With
Sean Bartol, Joe Matanovic, Steve Okane
September 05, 2016
WOW what a pleasure!! I went to Keffer to buy an autobahn package GTI for my husband. I drove 1 1/2 hours to this dealership because they had exactly the car he wanted! Fro I went to Keffer to buy an autobahn package GTI for my husband. I drove 1 1/2 hours to this dealership because they had exactly the car he wanted! From the minute I met Rick Holland when I came in the door, to the trade-in details, to the finance desk with Sean, to the minute I drove off the lot this experience was AMAZING! Everyone was courteous, helpful, and very low key. NO high pressure sales pitches, no never ending negotiations. Just everyone working together WITH me to get him his new car! In fact, the experience was so great I went back two days later and bought another GTI for myself! More
by Twoscooter5
Employees Worked With
Sean Bartol, Rick Holland
August 31, 2016
My experience in leasing a car from your dealership We were greeted when we arrived by Rick Holland. He was excellent and gave us what we needed. He didn't show me anything except what I asked for I We were greeted when we arrived by Rick Holland. He was excellent and gave us what we needed. He didn't show me anything except what I asked for I appreciated the fact that he didn't waste my time as I'm extremely busy in my own business. I told Rick what we wanted to spend and he took care of us well. I would recommend him to anyone... More
by Diane
Employees Worked With
Sean Bartol, Rick Holland
August 29, 2016
Rick is Awesome!!! We bought our 2014 VW Beetle convertible from Rick. He was extremely helpful and knowledgeable about the cars and was great to deal with. He took ca We bought our 2014 VW Beetle convertible from Rick. He was extremely helpful and knowledgeable about the cars and was great to deal with. He took care of everything. More
by DC judge
Employees Worked With
Rick Holland
August 07, 2016
Unequivocally yes! The Best! They genuinely cared about me as a new customer, and made my car buying experience the best ever! Its not everyday that you run into people like this. They genuinely cared about me as a new customer, and made my car buying experience the best ever! Its not everyday that you run into people like this. I can not express how grateful I am for all that you did for me and my dad. Thanks again Brian! I love my new car!! More
by Angela
Employees Worked With
Thanks to Chester for delivering my vehicle!, Sean Bartol, Brian Wiles
July 28, 2016
Service dept was great I had a suspension noise on my car, Sean in service was wonderful and helped get the work covered under my extended warranty. Sean is knowledgable abo I had a suspension noise on my car, Sean in service was wonderful and helped get the work covered under my extended warranty. Sean is knowledgable about cars and the service was friendly and fast. More
by Brich052612
Employees Worked With
Justin Beardsley, Sean Richardson
July 27, 2016
Great Service! Thank You Seeram!!! My van's check engine light was on and I brought it to the service dept at Keffer. Seeram Kirpaul was professional and knowledgeable. He explained the My van's check engine light was on and I brought it to the service dept at Keffer. Seeram Kirpaul was professional and knowledgeable. He explained the issue along with a few other things found. All was covered under my extended warranty and he explained to me how all that worked. Even though it did take a few days for them to get the parts and the work completed it was not a problem at all, as they gave me one of there courtesy vehicles to drive. The service Manager Justin runs a great team! I am super thankful for the quality customer service and work done! Would recommend!! More
by g3glorifygrowandgo
Employees Worked With
Justin Beardsley, Seeram Kirpaul
July 26, 2016
Nice experience, great service. I had a great experience buying at Keffer VW. I went to look and test drive the car but got very good deal and bought it. Rick Holland was courteous I had a great experience buying at Keffer VW. I went to look and test drive the car but got very good deal and bought it. Rick Holland was courteous and polite, he was very helpful and answered my queries with patience. There was no push or pressure during the whole buying process and it was a pleasant experience. I would definitely recommend Keffer VW for their knowledgeable staff, great customer service and ease of buying experience. More
by Pradeep
Employees Worked With
Sean Bartol, Rick Holland
