Keffer Mazda
Huntersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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First and foremost one of the most pleasant Dealership I have been in. John Culp (New car Sales Manager) worked diligently with me to make sure price and payment was fair for both me and the Dealership. Isa have been in. John Culp (New car Sales Manager) worked diligently with me to make sure price and payment was fair for both me and the Dealership. Isaac our salesperson was the ultimate professional and treated my wife with the utmost respect and made sure the vehicle we bought was the one she preferred....not the one the dealership preferred to sell. The Finance Manager (Big Swede) was pleasant efficient and timely in getting us on our way. I would recommend Keffer Mazda to all of my friends and family. More
Dylan was great and easy to work with! Jorgen found an issue in my deal and fixed it for me so that I didn't end up paying more than what I was told, he was awesome! Jorgen found an issue in my deal and fixed it for me so that I didn't end up paying more than what I was told, he was awesome! More
Dealership is dishonest. We went in on a Monday (11/28) to buy a car that we looked at on Saturday (11/26). Final paperwork was about to be signed when we were told the car w We went in on a Monday (11/28) to buy a car that we looked at on Saturday (11/26). Final paperwork was about to be signed when we were told the car was sold on Monday morning. They said not to worry because they had the same car. The car was not the same as it had different interior colors than the car we were there to buy. We looked on the lot and the car that we were there to buy was still on the lot with no sold sign. We had also just been given the same VIN number as the car that apparently sold to get an insurance quote. We walked away but the dealership kept our registration card for the car we were looking to trade in. When we went back for the registration, we were told the card had been shredded since it was personal information. All of our other information had not been shredded (copies of drivers license). Dealership printed out another form of registration that they claimed was a legal document and would serve as a registration. When DMV was contacted, they said the dealership had no authority to print out personal registration documents. We went back a day later and our registration card had magically appeared. Dealership still failed to call us to let us know that it had been found. We were lied to multiple times during the whole process. Please do not go here if you are looking for honest and professional people. More
Sales person had required knowledge of the car and answered all questions. The process was smooth. Overall liked the way it was handled. answered all questions. The process was smooth. Overall liked the way it was handled. More
Excellent experience, helpful answers to all questions, great follow through. Got the vehicle that matched my needs. great follow through. Got the vehicle that matched my needs. More
Good and Bad. Dylan was great to work. He didn't pressure me into anything, the price was right, that's how I like to do business. The finance guy, Jeff?, ma Dylan was great to work. He didn't pressure me into anything, the price was right, that's how I like to do business. The finance guy, Jeff?, made my blood boil. He was forcing me to buy the extended warranty. He told me the car was going to break down within 3 years, weird sales tactic, makes me think I shouldn't buy a Mazda at all. It got so heated that I almost got up and walked out. This went on for at least 15 minutes. Look, I get it, you want that commission, offer the warranty, speak the truth, but don't force it down my throat. More
The car buying experience at Keffer Mazda was great. The process was simple and seamless. I enjoyed working with Riehle Davis. He is a newer addition to the team, but I see him as an asset to the compan The process was simple and seamless. I enjoyed working with Riehle Davis. He is a newer addition to the team, but I see him as an asset to the company. I would definitely recommend this dealership!! More
Isaac and Jorgen helped me beyond just selling a car, my first car purchase experience as a foreigner couldn't have been any better. I only wish I met them sooner! But either way with their help I was able first car purchase experience as a foreigner couldn't have been any better. I only wish I met them sooner! But either way with their help I was able to save money and no throw it away with car rental. Thanks!! More