Keffer Mazda

First i was told i couldnt have the car i wanted, then i was called and emailed each day, i finally decided to go back and I drove my "new to me" car paying $1000 more than I intended CASH! I still owed $30 was called and emailed each day, i finally decided to go back and I drove my "new to me" car paying $1000 more than I intended CASH! I still owed $300 when I left and this dealership called me everyday single day about it. Not only that but a down payment of $2500 you would think the sales person would be a little more understanding. Then to top it all off the plates they put on my car were reported stolen... and they tell me because I owe $150 they have held my actual plates from the DMV. I'm not sure I want to recommend any of my friends to be subjected to this type of treatment. More

I had a wonderful experience on purchasing my new vehicle with everyone at Keffer Mitsubishi. They were very friendly and the prices were great. I originally came in to buy a used car, but decided on a new with everyone at Keffer Mitsubishi. They were very friendly and the prices were great. I originally came in to buy a used car, but decided on a new vehicle instead because of the service I received and how comfortable the car buying process was with Keffer Mitsubishi. More

The dealership was wonderful everyone helpful and service was excellent I drove all the way from WV to buy my new eclipse would do it again and would recommend anyone!! was excellent I drove all the way from WV to buy my new eclipse would do it again and would recommend anyone!! More

Got us out of a upside down car. We were 6500 flipped and walked out of every dealership with them saying sorry. Jose went the extra mile and got us a great deal and a car with features. Can you say WOW!!!!! walked out of every dealership with them saying sorry. Jose went the extra mile and got us a great deal and a car with features. Can you say WOW!!!!! Go see Jose he will do his best to get a deal for you and David the manager will also help you get to the payment you need. More

Great staff. Easy to work with and no extra pressure to purchase. They let the wonderful well-made vehicles sell themselves. The folks at Keffer Mitsubishi made every facet of buying a car go smoothly and purchase. They let the wonderful well-made vehicles sell themselves. The folks at Keffer Mitsubishi made every facet of buying a car go smoothly and efficiently, and with an air of professionalism. More

Excellent service team and a friendly staff. They have helped me with several problems on my car over the past year. I'm not ready to buy a new car for a while but these guys are definitely at the top of helped me with several problems on my car over the past year. I'm not ready to buy a new car for a while but these guys are definitely at the top of my list when I am. More

AFTER AN ATTEMPT TO WORK WITH MY LOCAL MITSUBISHI DEALER (WHO WOULD NOT ADJUST PRICING TO MY LIKING) I GOT ON THE INTERNET AND FOUND THE WEBSITE FOR KEFFER. THIS WAS A VERY EASY SITE TO NAVIGATE AND GAVE M (WHO WOULD NOT ADJUST PRICING TO MY LIKING) I GOT ON THE INTERNET AND FOUND THE WEBSITE FOR KEFFER. THIS WAS A VERY EASY SITE TO NAVIGATE AND GAVE ME ALL OF THE INFO.I NEEDED TO START THE PURCHASE PROCESS. FIRST LET ME START BY STATING THAT I AM A.S.E. CERTIFIED SERVICE MANAGER/SERVICE DIRECTOR WITH 37 YEARS OF DEALERSHIP AND AUTO MANUFACTURING EXPERIENCE. I OWNED A 2007 OUTLANDER AND ENJOYED IT VERY MUCH, ONLY NORMAL MAINTENANCE AND ONE FRONT BRAKE SERVICE WE DROVE APPROX. 80.000 MILES AND WANTED ANOTHER. NOW FOR THE EXPERIENCE WITH KEFFER. I CONTACTED THE SALES DEPARTMENT BY E-MAIL AND WAS E-MAILED AND CALLED BACK THE NEXT DAY BY WILL MARTIN. HE WAS A VERY HELPFUL SALES ASSOCIATE ALWAYS RESPONDING TO MY REQUESTS AND NEVER TRYING TO CHANGE ANYTHING PREVIOUSLY STATED. THE DEAL WAS PUT TOGETHER TO MY LIKING, FINANCED BY (SANDY) ALSO VERY HELPFUL AND EASY TO GET ALONG WITH AND DELIVERED BY YOUR DRVER (JOE) ALL WITHIN 48 HOURS OF OUR 1ST CONTACT. YOUR DEALERSHIP SHOWS ALL OF THE QUALITIES THAT BUSINESSES STRIVE FOR BUT ONLY A FEW ACHIEVE.I ONLY WISH I WAS GOING TO BE IN THE CHARLOTTE AREA TO PERSONALLY THANK EVERYONE FOR THIS GREAT BUING EXPERIENCE OF AN EXCEPTIONAL PRODUCT. GREAT JOB AND THANK YOU. More

From the first time we walked up to the door Deric made us feel more than welcome. We were there just to browse and check out many vehicles that day that we had found around the area. What impressed us wa us feel more than welcome. We were there just to browse and check out many vehicles that day that we had found around the area. What impressed us was the fact that Deric never once pressured us in any way. He was there for us to ask questions and if he didn't know something he made sure he found out. Polite and treated us with respect. Deric is an asset to the team there for sure. The dealership itself gave us a great deal on a car and even though we are experiencing some issues with the vehicle the dealership experience is more than worth it. Thank you Deric and Keffer Mitsubishi! More

I called Sandy Dobbs this morning and spoke to her about coming in to buy a car. She was very helpful on the phone and gave me an appt time for the same day. When I arrived Sandy was still with a previous coming in to buy a car. She was very helpful on the phone and gave me an appt time for the same day. When I arrived Sandy was still with a previous customer and told me she was running a little behind and did I want to be taken care of by another person so i wouldn't have to wait. I told her no that I would wait for her to be finished with the customer she was with. And boy am I glad I did! She was very helpful and established a great rapport with me right away. I felt very comfortable with her. I felt she was honest and forthcoming about all aspects of the deal. She kept working with me until she got the deal where I wanted it. I will h ave to say that it has been the easiest car buying experience I have ever had and I have bought many cars. I also would like to thank David, the Finance Manager for understanding my "bottom line" and working with me to reach that goal. All and all it was a wonderful experience to buy a car at Keffer Mitsubishi today. More

Especially in today’s economy, the process of making and executing a large purchase can be particularly daunting, let alone stressful even before we introduce the car dealership workflow. Fortunately we fo executing a large purchase can be particularly daunting, let alone stressful even before we introduce the car dealership workflow. Fortunately we found that Jose Palacios, Internet Sales Associate of Keffer Select, provided us the distance to arrive at the correct decision while still delivering a great service. If you are looking for a salesman that will not pressure you during the sales process, be sure to ask for him by name. More