Keffer Hyundai

Asia was amazing! Years ago I stepped foot into Keffer and had the worst experience at a car dealership EVER! A couple weeks ago I went into the service department because I needed to get my car looked at and had the worst experience at a car dealership EVER! A couple weeks ago I went into the service department because I needed to get my car looked at. Asia assisted me and definitely changed my view on this place! She was so plesant to work with and helped me throughout the process and guided me on what we needed to do. Thank you so much Asia I truly appreciate you! More

Had the pleasure of having Marcio Almeida assisting me Had the pleasure of having Marcio Almeida assisting me with the purchase of my vehicle. He was very helpful and knowledgeable. It was the best experi Had the pleasure of having Marcio Almeida assisting me with the purchase of my vehicle. He was very helpful and knowledgeable. It was the best experience I've had with purchasing a vehicle. More

Mr. Brown was very courteous and patient with us. After we brought the car he showed us all the features. We had a great experience. Thank you we brought the car he showed us all the features. We had a great experience. Thank you More

Last service was very good/car was picked up and delivered on time and the back up cameras work now/the valet man was very nice delivered on time and the back up cameras work now/the valet man was very nice More

Horrible experience with the service department. They kept my car for 3 days doing absolutely nothing to it. When I told them I’m coming to pick it up then they finally decided to do a diagnostic test wh kept my car for 3 days doing absolutely nothing to it. When I told them I’m coming to pick it up then they finally decided to do a diagnostic test when the whole time they told me they couldn’t do one. Once they charged me $120 to do nothing they told me to bring it back for get a terraclean fuel done. Even though I was skeptical I was desperate to get my car fixed. Someone at the dealership called me the day of my appointment to ensure I was still on to come in. I had asked if the machine to do the service was working and they assured me it was. Not only was the machine not working but they decided to tell me after I had been waiting there for over an hour. I will never return to the dealership to do services or buy a car. It was very clear they were only looking to take my money. More

Worst Customer Service ever. Unbelievable how hard it was to get a return phone call from Charles or Chad. Even after the pulled the old bait and switch and then delivered a damaged vehicle, they still would to get a return phone call from Charles or Chad. Even after the pulled the old bait and switch and then delivered a damaged vehicle, they still would not return any calls. Thankfully the service department (Matt and Mary) took care of me. Still sales has not even followed up or returned my 10 calls. I bought a second card 4 days later...Not from Keffer...Stay Away More

Problems with AC.. Kept car for some time to make sure problem was corrected but provided a courtesy car during that time.Asia smith kept me up to date on progress. problem was corrected but provided a courtesy car during that time.Asia smith kept me up to date on progress. More

not impressed with service at Keffer Hyundai. It took over 4 hrs for oil change and state inspection. Service Appointment was scheduled. Such a disappointment!! over 4 hrs for oil change and state inspection. Service Appointment was scheduled. Such a disappointment!! More

After having my 2020 sonata worked on again and after it taking 2 months to fix a door as I went to pick it up they handed me my keys and I had to walk around and find my car in the service dept the service taking 2 months to fix a door as I went to pick it up they handed me my keys and I had to walk around and find my car in the service dept the service dept here has slipped so bad and is not what it was before or right after I bought my brand new car last may. No communication me the customer was having to reach out and got the run around from the serivce mng of being on vacation twice sales dept was great serivce here for the most part sucks now do not recommend the service dept. More

They walked me through everything when getting my car serviced. It was my first time. They were so sweet and accommodating. Retrieving my car was a little confusing because I had no clue where it would b serviced. It was my first time. They were so sweet and accommodating. Retrieving my car was a little confusing because I had no clue where it would be. The young lady came outside without me asking and helped me find it, went and drove it to me. Very awesome. More