Keffer Hyundai
Matthews, NC
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Lewis was extremely patient with me through this experience. Even let me test drive my car twice! Cannot speak highly enough of the service I received from the guys at Keffer Hyundai! experience. Even let me test drive my car twice! Cannot speak highly enough of the service I received from the guys at Keffer Hyundai! More
Lewis was nice and friendly he made my buying experience very pleasant Lewis was knowledgeable show me how things work and my new 2021 G70 I will highly recommend Lewis to my friend and family best buying a very pleasant Lewis was knowledgeable show me how things work and my new 2021 G70 I will highly recommend Lewis to my friend and family best buying a new car experience ever More
I have used Keffer Hyundai many time over the life of my vehicle an I always receive 1st rate service from this dealership. I have never been disappointed. The staff is always friendly and knowledgeable. vehicle an I always receive 1st rate service from this dealership. I have never been disappointed. The staff is always friendly and knowledgeable. I highly recommend it for any Hyundai owner. More
Very pleasant experience at Keffer Hyundai Matthew's NC. Sales reps Eric and Matt gave great advise on how to compare used vehicles.. condition of vehicle we purchased was cosmetically and mechanically per Sales reps Eric and Matt gave great advise on how to compare used vehicles.. condition of vehicle we purchased was cosmetically and mechanically perfect. Reconditioning was explained and documented. We highly reccomend Keffer Hyundai Matthew's NC. More
The sales team at Keffer was very helpful, knowledgeable and worked to get me the best deal! The F&I guy was great too! I would definitely buy a car here again. and worked to get me the best deal! The F&I guy was great too! I would definitely buy a car here again. More
Lewis was very helpful and answered all our questions. No pressure environment which was nice. In and out the door very quickly. Overall great experience. pressure environment which was nice. In and out the door very quickly. Overall great experience. More
Drove 2 hours to look at and ended up purchasing a 2021 Genesis GV80. Very nice dealership. Very busy when I got there (Saturday), so parking was a little difficult. I worked with Jennifer Jones who was f Genesis GV80. Very nice dealership. Very busy when I got there (Saturday), so parking was a little difficult. I worked with Jennifer Jones who was fantastic!! I very much appreciated her honesty, admitting that she had only on the floor a week. She was knowledgeable but also did not hesitate to ask for answers to my question that she did not know. The sales manager for Genesis introduced himself and stopped by a few times during g the process. It’s been a while since I Purchased a new car and the experience was great. I appreciate that they did negotiate with me, even in a car that is in high demand. And gave me a very fair price for my trade in. It was an easy process. Everyone that I worked with was great. The only thing I’d like to bro g to your attention, totally unrelated to my experience, was while I was at the desk at one point waiting for jennifer to come back. At another desk I could hear another salesman talking with a potential buyer. I could not hear what the customer was saying but at the salesman was explaining the college graduate incentive program and why it would not be a good option for this customer since they apparently had god credit etc. more conversation I could not hear but the customer said something to which the salesman started cussing and told the customer to get out of his f@&king dealership, and continued to go off on the customer. It I didn’t hear anything the customer said but the salesman was loud. While I totally understand how difficult and demanding customers can be, but the salesman’s behavior, especially in an open environment like that with multiple people around, does not look good for the dealership. I have no idea of the circumstances but as a customer at the time I was very surprised to hear what a salesman be that angry in front of multiple staff and customers.... Like I said, this did not affect my buying experience with Jennifer at all. After the purchase, Jennifer got her mentor, I cannot remember his name to show me everything about the car. He did a fantastic job, was very patient. And I appreciated that Jennifer also sat with us so that she could continue to learn more about the vehicle. Great!! Thank you!! More
Our customer service rep Lisa Jenkins ar Keffer Hyundai on Independence Blvd was thorough, expeditious, efficient and most of all kind! She genuinely made the time to answer all of my questions. on Independence Blvd was thorough, expeditious, efficient and most of all kind! She genuinely made the time to answer all of my questions. More
Awesome experience all around! Marcio took his time to explain everything every step of the way. They worked with us and were very friendly and I got the best deal! explain everything every step of the way. They worked with us and were very friendly and I got the best deal! More