Joseph Toyota of Cincinnati - Service Center

Friendly, polite, timely, and informative customer service and sales are why I've purchased my last two vehicles from Joseph Toyota. I highly recommend them! service and sales are why I've purchased my last two vehicles from Joseph Toyota. I highly recommend them! More

Tech forgot to put in new air filters. Took out old ones and then put them back in. Got call from service advisor that I have to come back to have them do it again. Also, was given synthetic oil change wh and then put them back in. Got call from service advisor that I have to come back to have them do it again. Also, was given synthetic oil change when didn’t ask for it. Feel like I was bait and switched. And the car still isn’t done. After I get air filter issue done, you’ve lost a customer. More

Thank you for your outstanding service. No wonder I have been a client for Joseph Toyota for 24 years. I bring my SUV for service and I get it cleaned after the service. been a client for Joseph Toyota for 24 years. I bring my SUV for service and I get it cleaned after the service. More

Always get great service We always use Jason S. For our Always get great service We always use Jason S. For our service needs He is always prompt in getting us in and professional let’s me know if anyth Always get great service We always use Jason S. For our service needs He is always prompt in getting us in and professional let’s me know if anything needs specific attention beyond the standard service. We trust Toyota of CINCY More

Everything was great... didn’t take long and everyone was friendly and efficient. My seat and mirrors were not moved, and I appreciate that very much. friendly and efficient. My seat and mirrors were not moved, and I appreciate that very much. More

They did a great job on the work but took longer to repair than I was initially advised. Based on the labor hours not sure why it took a a week repair than I was initially advised. Based on the labor hours not sure why it took a a week More

As always the service was excellent not pushy for additional work but advices to do next visit. Done when promised. Service as always with a smile additional work but advices to do next visit. Done when promised. Service as always with a smile More

Went for maintenance service. All went as expected. Was organized. Nice waiting area. Was asked by text if I wanted to text questions during the maintenance process. organized. Nice waiting area. Was asked by text if I wanted to text questions during the maintenance process. More

Helped me get in even when I was late due to a traffic. Very helpful and nice and still worked efficiently to get my work done as soon as possible! Very helpful and nice and still worked efficiently to get my work done as soon as possible! More

Service was great. No complaints. However; it’s really frustrating when other customers don’t wear masks correctly in the waiting area. It’s unsafe and I had to find new seating in the showroom to avoid e frustrating when other customers don’t wear masks correctly in the waiting area. It’s unsafe and I had to find new seating in the showroom to avoid exposure to someone not wearing a mask. Further, I really wish they’d turn off the Fox News propaganda in the waiting room. Maybe put on something that isn’t full of hate and lies. More