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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.5
1,165 Reviews

1,165 Reviews of Joseph Toyota of Cincinnati - Service Center

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May 06, 2021

I keep coming back to Joseph Toyota. Great customer service since my 1st Toyota. I'm on my 4th now. Both sales and service are excellent. Keep up the great work. More

by QUEENLYDIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for this amazing feedback! We deeply appreciate your loyalty to Joseph Toyota and to the Toyota brand and thank you for taking time to let us know we are providing you with excellent service in all of our departments. We look forward to your next appointment. Take care!

May 04, 2021

Oil change and rear hatch I didn’t know there was a small button underneath the handle Which the service manager showed me how it worked and I have bought two new Yaris 2016 and 2020 and when you buy a c More

by GRAVESKEITH1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember names service writer girl and service manager were great
May 04, 2021 -

Joseph Toyota of Cincinnati responded

Hello Keith, Thank you for sharing your thoughts about your experience with our dealership. Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know.

May 04, 2021

Great service! Good communication. They texted and called which was very helpful. Work was done quickly and pricing was transparent. Thanks to the service department! More

by REDSHIFT80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Joseph Toyota of Cincinnati responded

Hurray! Thanks for taking time to share your wonderful experience with us. Your Joseph Toyota Service Department extends their thanks for choosing them for your vehicle's service. Until your next appointment, stay safe on the roads!

May 02, 2021

they were done 2 hours before they thought they would be. terrific customer service as well! highly recommend them as they are always ahead of schedule and thoughtful More

by WBHOGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 01, 2021

The 30,000 mile check up went very smooth. No surprises. The Camry is a reliable vehicle and the service technician did a thorough job. More

by ROBERTRPP3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business, Robert!

April 30, 2021

In and out in 45 minutes for first service. Did fine job as always. Previous Toyotas all serviced here. Good jobs always. Fast and friendly. More

by CANTERLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Joseph Toyota of Cincinnati responded

We can't thank you enough for your loyalty to the Toyota brand and for choosing Joseph Toyota for your vehicle service and sales. We are delighted to hear your experience was exactly as you had expected. We appreciate this great review and your recommendation. Looking forward to your next visit!

April 29, 2021

Everything went well. I was advised of time for service and it was right on the money, Everyone was professional and friendly. A great experience, More

by TOWNSEND0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Joseph Toyota of Cincinnati responded

Fantastic! Thanks for sharing details of your great experience with us. Your five-star recommendation is especially important. We appreciate that you chose Joseph Toyota for your vehicle's service and look forward to seeing you again. Have a wonderful day!

April 28, 2021

They’re always very nice and polite. They always tell you what’s going on afterwards and give me a list of everything that’s good in things that need worked on. I use them for years and I just bought another More

by bethbaker2628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Joseph Toyota of Cincinnati responded

Your loyalty to Joseph Toyota means the world to us! Your Sales and Service teams extend their gratitude to you for this wonderful positive feedback. Thank you for giving us this awesome recommendation and congratulations on your new vehicle!

April 28, 2021

Every one was nice I was informed the day I made the appointment of the length on time my car needed to be there a loaner were provided very satified ,with service .I Have been using ypur service fo More

by trobert258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Joseph Toyota of Cincinnati responded

Many thanks for choosing Joseph Toyota Service for more than a decade! We appreciate your loyalty and are always happy to see you. Because we know that time is important to you, we strive to provide you with accurate, timely information throughout your experience. We're here for you when you need us!

April 27, 2021

They are cool and kind, they respect the waiting time they give you. I was very satisfied and ready to come back any time. Thanks More

by KONESOULEY78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for letting us know about your recent satisfactory service visit with us. At Joseph Toyota, we welcome your feedback and appreciate the time you took to detail your experience. Your recommendation is important to us. We look forward to seeing you again.

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