Joseph Toyota of Cincinnati - Service Center

As soon as I arrived, I was quickly greeted by Kyle May. He was most courteous and efficient, explained everything that need to be done, and indicated that I had an open recall notice. Later, he texted me He was most courteous and efficient, explained everything that need to be done, and indicated that I had an open recall notice. Later, he texted me regarding any further help he could provide. I requested an appointment for the recall work, and he set it up for me and texted confirmation, Excellent customer service. More

Service department is efficient and friendly. The customer lounge is clean and well kept. Everyone is friendly. Service was performed quickly and with no problems. I bought my car here about 3 years customer lounge is clean and well kept. Everyone is friendly. Service was performed quickly and with no problems. I bought my car here about 3 years ago. Chris Ward was a great salesperson and helped me get the exact car I wanted. I have had no problems here at all. More

I received excellent service from Mr. Kyle May who immediately knew the navigation problem I was having. He explained the problem and corrected it. The other remaining service I received was excellent immediately knew the navigation problem I was having. He explained the problem and corrected it. The other remaining service I received was excellent. More

Excellent customer service & friendliness. It is always a pleasure to work with the crew at Joseph Toyota. They keep you informed every step of the way! a pleasure to work with the crew at Joseph Toyota. They keep you informed every step of the way! More

I have always been satisfied with the service I have received from you. Your employees are very pleasant and professional. Keep up the good work. received from you. Your employees are very pleasant and professional. Keep up the good work. More

Wonderful experience. Thank you for accommodating my Corolla. I don’t know why there is a 25 word minimum because at this point I’m just typing words. Corolla. I don’t know why there is a 25 word minimum because at this point I’m just typing words. More

This was the 5000 mile service, didn't take long and everything went smoothly. I liked that they washed the car and the cookies were a nice touch. everything went smoothly. I liked that they washed the car and the cookies were a nice touch. More

It was fine but I am waiting to see if it actually worked this time. Hopefully I will not be back again. So it was fine this time. Hopefully I will not be back again. So it was fine More

Always receive excellent service. Staff is friendly and courteous. Appointments easily made and no wait when car comes in for service. Appreciate text reminders regarding appointments. courteous. Appointments easily made and no wait when car comes in for service. Appreciate text reminders regarding appointments. More

My car was diagnosed and fixed in a timely fashion. I was not, however, told that there would be a diagnostic fee when I made the reservation. I learned of it when I dropped off the car. It would be go was not, however, told that there would be a diagnostic fee when I made the reservation. I learned of it when I dropped off the car. It would be good to state that when the reservation is made. More