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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.5
623 Reviews
For numerous years, Joseph Buick GMC has been dedicated to providing exceptional vehicle sales and servicing in the Cincinnati, OH area. Our journey has led us to become one of the largest dealership groups in Cincinnati, all while remaining a cherished family-owned and operated business. Throughout our tenure, we've proudly garnered top recognition as one of Cincinnati's premier Buick and GMC dealerships. Our team of seasoned professionals blends extensive experience with unparalleled expertise to cater to the unique requirements of every customer. Joseph Buick GMC prioritizes exceptional customer service, ensuring every interaction with our Cincinnati dealership leaves a lasting positive impression. With over 50 years of fostering trusting relationships with employees, clients, and industry affiliates, we embark on a new era of unparalleled service and leadership. Our commitment is to deliver an outstanding purchasing and ownership journey, setting the standard for excellence that others aspire to replicate.
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 623 reviews

November 02, 2023

Good service and good turn around. Easy to contact as well. Will return for service again. More

by CHRISLAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger, Ra'Shaad Hill
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Nov 02, 2023 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2023

It was all good the staff is awesome Terry the advisor is the best in the land More

by t.dogfryman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger, Ra'Shaad Hill
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Nov 02, 2023 -

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Terry met your service expectations. Thank you again for choosing Joseph Buick GMC, we look forward to having you as one of our valued customers for many more years to come!

October 31, 2023

Great service from the time I arrived till picked up! Everyone was friendly and a pleasure to work with! More

by ERICDAVIS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Three people helped me.
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Nov 01, 2023 -

Joseph Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Buick GMC, we look forward to having you as a valued customer for many years to come!

October 30, 2023

Bought a 2023 GMC Sierra and Chris was awesome during the process. I recommend seeing him. More

by BROWNM1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Shelton
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Oct 30, 2023 -

Joseph Buick GMC responded

It's great to hear that Sierra and Chris were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

October 29, 2023

Matched prices, worked well with me, no issues at all. Easy process to drop off and pick up. More

by TIFFINYVPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
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Oct 29, 2023 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 29, 2023

New Car Buyer - Long Time Customer! Been purchasing Vehicles (both GMC & Buicks) from Joseph for over the past 25 years! Shop other dealerships and always get a great deal. That’s why I More

by FBLESSING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Neyhaus, Ra'Shaad Hill
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Oct 29, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

October 28, 2023

They went above and beyond to fix the issue and make sure it was corrected. More

by bwilson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Mueller
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Oct 29, 2023 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2023

It seemed efficient. The salesperson worked well with us. We found just the right car. Finances went smoothly. Nick the tech person was patient and worked with me extreme More

by LRAWLINGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Nick,and the financial manager we’re excellent!
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Oct 29, 2023 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Oct 30, 2023 -

LRAWLINGS responded

Thank you!

October 27, 2023

I had an appointment for an oil change and tire rotation. I was in and out in about an hour. Advisors were professional and other staff friendly. More

by bruceanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger, Ra'Shaad Hill
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Oct 29, 2023 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bruce, please let us know.

October 26, 2023

The guy who waited on me and took care of my car, was exceptionally nice. He got me in and out didn’t need any extra work this time it was quick and easy. More

by KTWHITSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 26, 2023 -

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

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