Jones Ford Buckeye

Great service and friendly people. Eric went out of his way to help us with all the information we needed to drive our new F350. Eric went out of his way to help us with all the information we needed to drive our new F350. More

Great service, all staff was friendly and were not pushy about trying to make the sale. about trying to make the sale. More

Larry was a great great salesman very helpful very responsive just all around good person naturally the whole crew that we encountered during our car pricing car buying process was awesome never been responsive just all around good person naturally the whole crew that we encountered during our car pricing car buying process was awesome never been to a dealership that had so many good vibes good people and all around good service look forward to doing more business with them and Larry in the near future. Thank you from the Henderson family Michael and Carmela Henderson. More

Pretty clean place and salesperson was great Mr. Morales excellent service great costumer service Thanks Morales excellent service great costumer service Thanks More

They are always professional and easy to work with. I always buy my cars from Jones Ford Buckeye, I recommend them to everyone! I always buy my cars from Jones Ford Buckeye, I recommend them to everyone! More

In March of 2022 we ordered a new F-150 Lariat with an upgraded tow package so we can tow our travel trailer to Alaska. Our truck arrived in late September, and less than two months later had an error cod upgraded tow package so we can tow our travel trailer to Alaska. Our truck arrived in late September, and less than two months later had an error code for the trailer brake controller. We were told by the service advisor at Jones Ford that the factory failed to install the trailer brake controller and that the missing part had been ordered but would take two weeks to arrive, and that they would call us when the part was in. In early February we still had not heard from them so we talked with Alan in service. He said the part had arrived and made an appointment to have it installed. Once they had our truck in service he called and said that Ford had sent the wrong part and that the correct part would take another month or two. I explained that we had travel plans and that the timeline he gave us wasn't acceptable, he blamed Ford for not having the part available. Yesterday I mentioned the mess to my son who spent about a half hour on google at which point he called and walked me through the repair... which consisted of removing and reinstalling two fuses that weren't pushed in all the way. Not only was the trailer brake controller installed in the truck, it is working just fine. THREE MONTHS OF WAITING ON A PART THAT WAS UNNECESSARY, AND ALAN DIDN'T EVEN CARE TO KNOW HOW WE FIXED THE TRUCK OR OFFER AN APOLOGY OF ANY SORT. I can't even imagine how much Alan and Jones Ford have scammed other customers for unnecessary repairs and warranty work, because surely if this had been an error he would have apologized. I believe that he got his hand stuck in the cookie jar, it wasn't the first time and I'm sure it won't be the last. More

Best car buying experience, I have ever had. No pressure at all. Honesty and integrity defines this dealership. It was worth the long car ride to get there. No pressure at all. Honesty and integrity defines this dealership. It was worth the long car ride to get there. More

Best car buying experience I have ever had. And I have bought a lot of vehicles in last 45 years. And I have bought a lot of vehicles in last 45 years. More

Sonny and Jay and Justine did at great job more like l was part of their family. We love the new Bronco.Sonny you are the best was part of their family. We love the new Bronco.Sonny you are the best More