John Vance Country Ford

Bought a new diesel truck from them it is still under warranty only had 50k miles and it broke down (there tech said it was the fuel pump ) wanted to charge me 2600 bucks to fix when clearly the truck wa warranty only had 50k miles and it broke down (there tech said it was the fuel pump ) wanted to charge me 2600 bucks to fix when clearly the truck was still under warranty all the tech refused to fix claiming it wasn’t under warranty . My truck set for almost 6 months broke down until my wife actually called Ford and had toget them to call Vance on a 3 way call toget them to honor it . Of course when ford called they back tracked a said ya idk why a tech told you it was not . Hmmm. 6months later it still cost me almost 500 toget it going . From them . I will never buy or take anything to them I live in Guthrie and it sad not to keep my business in my own town but it’s even worse when a company sells a new truck and won’t honor the warranty and try an steal from you . And to top it off didn’t get a sorry we messed up they didn’t try a compensate a still tried charged me . And there service manager Dennis didn’t even bother to text me back . Asked about some compensation he said he would turn into ford sometimes they do ? They had nothing todo with Vance’s mess up so your trying toget ford to pay for your mistakes !! Wow! This place is unbelievable stay far away!! More

Bought our truck December 2025, dealt with Dakota. Had a good experience, had to learn about all the techy stuff on the new F150. Had a good experience, had to learn about all the techy stuff on the new F150. More

I bought a GMC AT4 & had the pleasure of meeting rocky, Randy & Dennis. They were absolutely everything you could ask for when you are buying a new vehicle & for me this was my first time! I highly recomme Randy & Dennis. They were absolutely everything you could ask for when you are buying a new vehicle & for me this was my first time! I highly recommend going to John Vance More

They were very kind and courteous, the whole process was super smooth and mina was a huge help. super smooth and mina was a huge help. More

This has been an incredibly frustrating experience with the service at this dealership. I had hoped for better, given that it's a Ford, but the reality has been disappointing. I was informed that a par the service at this dealership. I had hoped for better, given that it's a Ford, but the reality has been disappointing. I was informed that a part controlling the heat and air was faulty, with a quoted fix of $350 and the assurance that it could be done while I waited. Instead, after three days and four unanswered messages, the cost skyrocketed to nearly $3,000. To make matters worse, I previously endured a full system rebuild that cost me $17,000, only to have the fuel line rupture a week later. They had just fixed the fuel line, yet now they wanted an additional $3,300 to address the issue again. The calculations are hard to ignore. When I raised my concerns, I was met with laughter from staff, which only added to my frustration. Avoid doing business here—I'm not the only one who feels this way. I had to give them a star to leave this review, but they certainly don’t deserve it. More