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John Thornton Chevrolet

Lithia Springs, GA

4.5
3,309 Reviews
Serving you from Lithia Springs, GA since 1957, John Thornton Chevrolet has the vehicle you're looking for. Located at 1971 Thornton Rd, we're an easy drive for Sandy Springs, Atlanta, and Marietta Chevrolet drivers. In addition to our convenient location, our excellent selection of new and used cars, trucks and SUVs makes us an excellent choice if you're looking for an Atlanta, Sandy Springs or Marietta Chevrolet dealer alternative. Let our family-owned Lithia Springs Chevy dealership help get you into your next car, truck or SUV!
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1971 Thornton Rd

Lithia Springs, GA

30122

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Showing 3,309 reviews

January 01, 2020

Fabulous job The staff was very friendly and communicative during the repair process and I’m so grateful for all they did and in a timely manner. More

by jessica25harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Williams
Feb 07, 2020 -

John Thornton Chevrolet responded

We appreciate you.

January 01, 2020

Service Appointment My service writer Tim Yates was awesome in taking care of my needs. First class customer service and the utmost respect. Was very attentive to my conc More

by BLCS5450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

John Thornton Chevrolet responded

Thank you!

December 31, 2019

They took my car on Saturday and made the needed repair. Bought my car in for oil change and they found a need brakes. They were able to complete on Saturday and also found a screw in one tire and also repai More

by STROUDANN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly King
Feb 07, 2020 -

John Thornton Chevrolet responded

Thank you

December 30, 2019

Great customer service I had a great experience with their online department they made finding the right vehicle for me easy I actually got them to deliver the vehicle to my More

by canekamoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Davis
Feb 07, 2020 -

John Thornton Chevrolet responded

Thank you very much.

December 28, 2019

Always great The service department always goes above and beyond to ensure my vehicles are well taken care of. There’s always a loaner vehicle provided for my visi More

by HLMPSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve & Donna
Feb 07, 2020 -

John Thornton Chevrolet responded

Thank you

December 28, 2019

Great price and flexibility We went in to purchase a new vehicle that was advertised at a great price. We needed time to work out financing options and the folks here were patien More

by marty30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

John Thornton Chevrolet responded

Always. We want the experience to be the best. Thanks!!

December 26, 2019

Awesome experience! We loved our sales rep Marva! She made everything go so smoothly! It was the best car buying experience we’ve ever had! We will recommend her and the More

by vsullivan08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marva Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

John Thornton Chevrolet responded

We thank you!!

December 23, 2019

Service was good All good service was treated with respect very nice waiting area all work was in a timely fashion will definitely come back for service soon More

by MCCR1597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Conyers
Feb 07, 2020 -

John Thornton Chevrolet responded

Thanks!

December 20, 2019

Customer Service The customer service is excellent; I had a really great experience. The also had an insurance agent on site to ensure the vehicle was insured before l More

by natasha.moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Drayton
Feb 07, 2020 -

John Thornton Chevrolet responded

Thanks on this.

December 20, 2019

Not Happy! Horrible experience!!!! Insurance estimated 5 days for my car to be fixed, I kept in contact with the body shop 2 weeks in advance letting them know More

by markeedaholman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Body shop
Feb 04, 2020 -

John Thornton Chevrolet responded

Thanks for your feedback. I will let the proper manager know of this immediately!!

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