John Thornton Buick GMC
Carrollton, GA
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441 Reviews of John Thornton Buick GMC
From start to finish this business was a top notch experience! They went above and beyond with customer satisfaction!!! Thank you! The place was very clean and sanitary also! experience! They went above and beyond with customer satisfaction!!! Thank you! The place was very clean and sanitary also! More
I wanted to purchase a 2020 Buick Envision from this dealership. I reached out via email to the Service Director (Shane) on 9/02/20 early AM. No response. I then sent email to Mike (Product Spec) on 9/0 dealership. I reached out via email to the Service Director (Shane) on 9/02/20 early AM. No response. I then sent email to Mike (Product Spec) on 9/02/20 early PM. As of now 9/04/20 noon no response from anyone. I purchased a new vehicle yesterday morning 9/3/20 from another dealership. More
Dealership and sales team are top notch. Made the buying experience as easy as it could be. I Will never buy my vehicles from a dealer that doesn’t have Thornton in the name. Thanks Ken and Ryan. experience as easy as it could be. I Will never buy my vehicles from a dealer that doesn’t have Thornton in the name. Thanks Ken and Ryan. More
Jon Day was my sales agent. Very upfront and to the point, I felt very at ease dealing with him!!! Overall one of the best experiences I've had in buying a vehicle. point, I felt very at ease dealing with him!!! Overall one of the best experiences I've had in buying a vehicle. More
The service provided by this dealership was good. The staff was friendly and accommodatinv to our needs. Rodney gave us great service and I really appreciated his honesty. I would recommend this dealersh staff was friendly and accommodatinv to our needs. Rodney gave us great service and I really appreciated his honesty. I would recommend this dealership to others. More
The Manager knew exactly what the issue was and it was The Manager knew exactly what the issue was and it was fixed ASAP. Everyone in the service dept was outstanding. I had a loaner car waiting when I ar The Manager knew exactly what the issue was and it was fixed ASAP. Everyone in the service dept was outstanding. I had a loaner car waiting when I arrived so I didn’t have to stay or wait on someone to pick me up. Awesome job!! More
The salesman was awesome. Sid Lee. I was treated very well. All my questions were answered and I wasn’t pressured in any way. I told him what I was looking for and he delivered with excellent results well. All my questions were answered and I wasn’t pressured in any way. I told him what I was looking for and he delivered with excellent results This isn’t my first purchase from this dealership and it want be my last. Thank you for the wonderful experience The detail shop could most definitely use some attention. My vehicle wasn’t as clean as it should have been to be viewing for sales and after I closed the deal and ready to take ownership of my new vehicle it wasn’t very clean. I can’t give the detail shop a star at all. But this is no reflection on the sale or salesman that handled my deal More
I used this dealership when it was Walker’s didn’t see any need to change. It still has some of the same people there that were with Walker’s. I will continue to use this dealership as long as the level o any need to change. It still has some of the same people there that were with Walker’s. I will continue to use this dealership as long as the level of service stays the same. More
Bill was an awesome salesman!!!! He greeted my husband and I with love!!! We knew we was in the right place on arrival!! Not only that, but he is cool as a fan!!! #PureLove!!!! and I with love!!! We knew we was in the right place on arrival!! Not only that, but he is cool as a fan!!! #PureLove!!!! More

