John Tapper Chevrolet

Our salesperson Gary went above and beyond to get my wife and I the car we wanted for the right price. In Sept of 2011, we were looking for a Pontiac Vibe or Toyota Matrix but originally stopped at Tapper t and I the car we wanted for the right price. In Sept of 2011, we were looking for a Pontiac Vibe or Toyota Matrix but originally stopped at Tapper to check out a Dodge Caliber. This was the only dealership we stopped at that did not have a Vibe or Matrix in stock. After driving the Caliber, we knew it wasn't for us, but Gary asked for what we wanted and told us he would let us know if they found one at auction. Gary checked in with me once during the next week to let us know his progress. We found a Vibe in Battle Creek we thought we wanted at another dealer and Gary happened to call right before we left to make an offer on that car. He had a Vibe coming in on Monday if we were interested. I told him it was too late but I would call him if the deal fell through. Well, the deal did fall through, and I called Gary to let him know we were interested in the car Tapper was bringing in. I knew he would be giving us a good price since he said he would beat the deal they had on the other Vibe. We checked out the Vibe at Tapper on Tuesday and really liked it. I came in that Thursday and worked with Gary to come up with a price that was very fair on the car. I would have liked to have gotten more on my trade-in, but that was my choice to accept their offer, so I can't blame that on them. Working with Gary was a real pleasure. I stopped at a lot of dealers and Gary was the only one that followed up with me and worked with me to get what I wanted. I worked in sales for a while, and that is what a salesperson is supposed to do...work FOR you, not against you. I appriciated his "old school" approach of using the phone and not relying on impersonal e-mails. Could have I found a cheaper price out there? Maybe, but maybe not. However if I did pay a little more, it was worthwhile for the personal service you get at a small town dealer like John Tapper in Paw Paw. More

Kyle was a very good salesman. He did not push us all. In fact he said I want to sell you guys a car today tomorrow or 72 days from now just let me know when. We had shoped around and even found a better pri fact he said I want to sell you guys a car today tomorrow or 72 days from now just let me know when. We had shoped around and even found a better price too, but we went with Mr. Kyle Vanderbeek. More

My wife and I went in to Tapper to buy our second GM vehicle from them in the last 2 years. We had worked with Kyle two years ago and had the pleasure of working with him again on this purchase experie vehicle from them in the last 2 years. We had worked with Kyle two years ago and had the pleasure of working with him again on this purchase experience. Kyle did a fabulous job in finding us exactly the vehicle we were looking for and we were able to take delivery very quickly. Kyle and the entire staff were very professional and an absolute pleasure to do business with. In addition to the fabulous treatment that we received from Kyle, the Business Manager Terry made us feel very welcome and stopped by to check on us. Also the Finance Manager Marcia was extremely courteous and efficient in finalizing our transaction. It is a combination of the relaxed atmosphere with the professional efficient manner in which Kyle and the entire staff performs that make this the only dealer that I will continue to do business with in the future. More

The salesman was very friendly and informative. He met us in the parking lot even though it was raining. He answered all of our questions and was very convincing why we should buy a certified preowned car. W in the parking lot even though it was raining. He answered all of our questions and was very convincing why we should buy a certified preowned car. We test drove two cars with nearly identical options and they both tested out great. The cost was a little higher than we wanted, but the value was worth it. More

Kyle was very easy to work with and made the selection of my new GMC Terrain fun. I began looking at the Acadias and quickly found that I didn't want to spend that much money. I then began comparing, with K my new GMC Terrain fun. I began looking at the Acadias and quickly found that I didn't want to spend that much money. I then began comparing, with Kyle's help, the Equinox and the Terrain and decided on the Terrain. Tappers didn't have the exact car I wanted and Kyle searched and found the exact car. I felt he was fair as far as the price, friendly, and would highly recommend him to my friends. And....I LOVE my new Terrain!! More

Kyle VanderBeek at John Tapper Automotive worked very hard to find the right vehicle for me and my family. He was patient, courteous and diligent to find the right vehicle for us. Our overall experience hard to find the right vehicle for me and my family. He was patient, courteous and diligent to find the right vehicle for us. Our overall experience at John Tapper Automotive was a very good experience. I would recommend anyone to visit and they will find the vehicle you want. More

This experience was the best i've had buying a vehicle. What made it the best was the Salesman, Kyle Vanderbeek. Usually, salespeople are very pushy and dishonest. Kyle was very laid back and let me make What made it the best was the Salesman, Kyle Vanderbeek. Usually, salespeople are very pushy and dishonest. Kyle was very laid back and let me make all the decisions. Kyle worked hard to find the vehicle that I wanted, and he even had to drive to Detroit to get it. He found me the best deal, and gave me a pretty good deal on my trade as well. I would recommend this dealership and saleman to anyone!!!!! More

Wonderful experience with this dealership. I've leased, bought, & had service performed here. Straight forward and non-haggling sales team as well as very friendly. Alan explained to me my options with gre bought, & had service performed here. Straight forward and non-haggling sales team as well as very friendly. Alan explained to me my options with great clarity and displayed thorough knowledge of Tapper's fleet. Marcia made the financing of my vehicle a simple and easy process. Both the leasing and, further down the line, purchase of my vehicle, was a completely streamlined and painless process. My vehicle has also been serviced at this dealership multiple times from a simple LOF to warranty work. Never has there been any shady "need to replace X obscure part" when all I wanted was my brakes checked out. Service with integrity! More

I purchased my new Chevy at another dealership that closed one year after the sale. The first time I had my vehicle serviced at Tapper, I knew I would never go anywhere else again. Not only did they closed one year after the sale. The first time I had my vehicle serviced at Tapper, I knew I would never go anywhere else again. Not only did they treat me and my vehicle as if I'd been a lifelong customer, they went out of their way to make sure everything was done better than just adequately. On one visit they actually corrected a problem created by the previous shop's mistake at almost no charge to me. Their honesty and integrity is something I have never experienced before in a large dealership, and even though there are a lot of Chevy dealers closer to where I live, they are more than worth the drive to get to. More

Service was so awesome that the night we bought our Acadia I went into labor and had a precious healthy girl on Sat., March 12! A week before her due date! Thanks so much for everything and we will be Acadia I went into labor and had a precious healthy girl on Sat., March 12! A week before her due date! Thanks so much for everything and we will be back in the future and will be recommending your dealership! Jenna and Grant Wood More