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John Hinderer Chrysler Dodge Jeep Ram
Heath, OH
1,080 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,080 reviews
July 12, 2013
I liked the fact that they weren't all over us the minute we stepped on the lot. Sales Rep is relatively new to the business and was not particularly knowledgeable about the product, but he was friend minute we stepped on the lot. Sales Rep is relatively new to the business and was not particularly knowledgeable about the product, but he was friendly, helpful, and got us answers from others. They offered a very good price - below invoice, below Edmond's TMV, and sealing the deal was relatively straightforward and without a lot of BS. I suspect old-fashioned car buying on the lot will soon be a thing of the past, but this was a positive experience and I'd visit this dealer again. More
by Commissioner
Employees Worked With
Joel (sales rep)/Chuck (sales mgr.)
June 14, 2013
After having a very unpleasant experience at another dealer we decided to go to Tri-County since we have heard alot of good things about them. Even with as busy as the showroom was at the time, things r dealer we decided to go to Tri-County since we have heard alot of good things about them. Even with as busy as the showroom was at the time, things ran smoothly. We went over what our situation was with Josh and we ended getting financed when never thought we could. Next thing we know we are looking at cars and taking an Avenger for a test drive. Thank you for a great car buying experience! We love our Avenger! More
by AndreaMartin
Employees Worked With
Josh Simmons
June 09, 2013
We bought a new Jeep from Tri-county the sales person we We bought a new Jeep from Tri-county the sales person we dealt with Sean was great to work with. The price we paid was ok had to go back and forth o We bought a new Jeep from Tri-county the sales person we dealt with Sean was great to work with. The price we paid was ok had to go back and forth on our trade but overall I would say we were treated fine we have not used the service dept. yet but I have to say I would deal with this dealer again. More
by jeepjerry
Employees Worked With
Sean Debs
February 17, 2013
i gave the review i did because i am really happy with my car and i was happy with my service. They didn't pressure or push. and they really tried to get me the best deal. car and i was happy with my service. They didn't pressure or push. and they really tried to get me the best deal. More
by ashton_Chrysler200
Employees Worked With
Tony Taylor
August 30, 2012
We had been having some issues with our Dodge Charger stalling while we are driving it, and had it looked at several service shops who told us that they are coming up with codes on the diagnostic that on stalling while we are driving it, and had it looked at several service shops who told us that they are coming up with codes on the diagnostic that only a dealership could handle. We called Tri-County 3 times before we decided to bring it in for service and was told each time that they would need to run another diagnostic to determine the issues. We were fine with that because we needed the problem fixed, so we had the car towed into the shop and even spoke to someone while the car was in route to the dealership and was assured they could handle the situation. $500 later we drive away from the dealership and the car stalls and the engine light comes on within 5 minutes of leaving. My husband called every single day to speak to the General Manager and was given the run around each time. He finally found out after he loses his temper several times that they never even ran a diagnostic check on the car and only did the manufacturer required updates and sent us on our way. Seriously, what happened to the 4 times we discussed the issue? Why was the car never driven and tested? My husband was finally told that they can figure anything out without having the car, to which my husband said you had it for 3 days and nothing was figured out then. We both are working and getting out there to have them look at the car again is inconvenient and just unacceptable. We found the time and took it in any way and all that was done this time was check the coils, the car was stalling not back firing on us. We were told they could not figure out what was wrong with our car and given back again. We are our 4 days and $500 and have the same issues we had to begin with. Not sure why a dealership who is certified by Dodge cannot figure out what is causing their car to stall and restart while driving. The staff was incompetent and just didn't want to deal with us. They never offered a refund or an apology and never once said they had a loaner car we could use while they took their time to figure out the issue we already paid for. To say the least the service department will be reported to the BBB, I will also be contacting Dodge to make this complaint formal. I will never recommend this place to anyone. We will be buying another Chrysler/Dodge/Jeep product as that is what we love, but we will drive out of our way to do so. More
by rkballinger
Employees Worked With
Greg
August 03, 2012
Wonderful dealership with honest employees who really do seem to care about their customers. I as provided with a bevy of options, and each option was explained to me clearly. They didn't rush me to "make seem to care about their customers. I as provided with a bevy of options, and each option was explained to me clearly. They didn't rush me to "make a sale"; they allowed me to take all the time I needed to make an important decision. The finance department was wonderful and courteous, including the individual I dealt with. I highly recommend take a trip to this dealership the next time you buy or lease a vehicle. More
by jpweber
Employees Worked With
Mychelle Fazio
March 11, 2012
Paid $16000 for a used car that was supposed to top notch shape and inspected by their 110 pt guarentee inspection but, the brakes were worn down and tearing into the rotors and the cd player was broke. I to shape and inspected by their 110 pt guarentee inspection but, the brakes were worn down and tearing into the rotors and the cd player was broke. I took my car there less than a week after I bought it and they tokd me it was sold as is and did not a guarantee so it is going to cost me about $500 to get it fixed when I already spent $16000 on it. They were all very rude to me. More
by scammed20
Employees Worked With
Jesse
August 29, 2011
to greg in the service dept and the general mgr @ tri county........hey just wanted to say ....... thanks for the refund for your incompetent service worker who performed the "check" on the alternator county........hey just wanted to say ....... thanks for the refund for your incompetent service worker who performed the "check" on the alternator .......... believe me im going to go out of my way and it will be duely noted to everyone i can that the service dept there tremendesly SUCKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by zeke74ze
Employees Worked With
greg/ george service dept
July 30, 2011
My husband and I went in tonight to look at a Jeep Wrangler Unlimited as we were in the beginning stages of a new Jeep purchase. We were immediately greeted, immediately shown the vehicle make we were Wrangler Unlimited as we were in the beginning stages of a new Jeep purchase. We were immediately greeted, immediately shown the vehicle make we were interested in and immediately discussed purchase price with. We had already done the research we needed for wheeling and dealing but honestly they cut straight to the chase, which I like and respect, and we right on the money with what we wanted. We arrived at the dealership at 7:00 pm and I pulled into my driveway at 9:15....with my new Jeep :) The sale was pleasant, effortless and fast. Would definately recommend!! More
by amandaron
Employees Worked With
Az
