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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

November 29, 2018

New tires for Escape The tires were perfect for the car and they were put on in timely fashion. The price match made me feel confident that I got the best deal. More

by AHORIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Nov 29, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Rawan Altaher - raltaher@rizzacars.com

November 29, 2018

George is the man George worked with us over the course of a year to make sure we got the right product for the right price. We are very satisfied with the experience. More

by Transit Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this great review! We're excited to hear that George took care of you! He is a great asset and we appreciate all he does. Best, Rawan Altaher - raltaher@rizzacars.com

November 29, 2018

Very fast and professional service. I taken care of very quickly. My car was serviced and returned to me with all of the requested work performed. I will return for my future service n More

by GEOANGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kortland Jones, Eduardo Rodriguez
Nov 29, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this great review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

November 29, 2018

Sync for phone and sound I wish I could get it to be in English and not French when doing things through Sync. It makes it very difficult to use. More

by BMARTIN68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche
Dec 06, 2018 -

Joe Rizza Ford Lincoln responded

BMARTIN68, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Rawan Altaher - raltaher@rizzacars.com

November 29, 2018

Service was fast and friendly and I’ve never had any issues with buying any of the 8 cars I’ve bought from rizza ford or lee Richardson More

by BERNIEZ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Lee Richardson, Eduardo Rodriguez
Dec 03, 2018 -

Joe Rizza Ford Lincoln responded

We can't tell you how much we appreciate your customer loyalty! We thank you so much! Best, Rawan Altaher - raltaher@rizzacars.com

November 29, 2018

Recall and service Eduardo was very nice and professional. He was very knowledgeable about the tires I purchased . He kept me updated on the repairs that needed done. More

by xofirefly41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Dec 03, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your feedback. Eduardo is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

November 29, 2018

Always a breeze Fast, friendly and easy. Good coffee and waiting area as well. It was a pleasure and I will be back for the next visit. Thanks More

by JAGCOACHKENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Dec 03, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

November 28, 2018

Very long wait for an oil change waited for an 1.5hr for a oil change with an appointment way way too long need to find a way to shorten the wait plus start washing cars again who wan More

by modave6821
Recommend Dealer
No
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Dec 06, 2018 -

Joe Rizza Ford Lincoln responded

modave6821, I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Best, Rawan Altaher - raltaher@rizzacars.com

November 28, 2018

Service Eduardo was great. He was very knowledgeable and did not mind explaining everything that needed to be done. He had to order a new computer for my More

by AVENDT4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

AVENDT4, thank you for the great review. It's great to know Eduardo was great and very knowledgeable. Please feel free to call or stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

November 28, 2018

Efficient/Curteous Eduardo was able to accommodate me on short notice for a new set of tires. Very efficient service center. Eduardo was courteous knowledgeable and in More

by CORKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

CORKE, thanks for the great feedback! We're very happy to hear that Eduardo was courteous, knowledgeable, and informative! Thank you and we look forward to seeing you again! Best, Rawan Altaher - raltaher@rizzacars.com

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