Joe Rizza Ford Lincoln

Fixed my vehicle as agreed upon with minimal time down. Very friendly and very helpful. Diagnosed the problem right away. Order the parts and contacted me to set up an appointment for service. Turned my veh Very friendly and very helpful. Diagnosed the problem right away. Order the parts and contacted me to set up an appointment for service. Turned my vehicle back to me nice and clean. More

Disappointed This was my second visit in eight days for squeaking brakes and I still have squeaking brakes. I received an email from Dealer Rater saying there wa This was my second visit in eight days for squeaking brakes and I still have squeaking brakes. I received an email from Dealer Rater saying there was a response to my first review but could not find the response. More

OEM part failure Made an appointment to come in for a replacement license plate housing light that the clips had failed, made the appointment with Ike in service who t Made an appointment to come in for a replacement license plate housing light that the clips had failed, made the appointment with Ike in service who took care of my issue and great service. More

Problem solved I had an issue with my new vehicle. They got me in for an appointment fast. Scott even set me up with a courtesy vehicle as I had no other way to ge I had an issue with my new vehicle. They got me in for an appointment fast. Scott even set me up with a courtesy vehicle as I had no other way to get around. My problem was solved in one day and the next day I was back in my new truck! Thanks Scott!!! More

Service was fast and pleasant , they even pulled in my truck inside so I did not have to go out in the weather to pick it up and pleasant , they even pulled in my truck inside so I did not have to go out in the weather to pick it up More

Decent Eric was a great help and very efficient he was helpful and informative and made sure all our concerns were handle in a quick matter! Eric was a great help and very efficient he was helpful and informative and made sure all our concerns were handle in a quick matter! More

Oil change / inspection Lauren was and always is great to work with. Very efficient and courteous , you could use some better choices on coffee and maybe some small muffins i Lauren was and always is great to work with. Very efficient and courteous , you could use some better choices on coffee and maybe some small muffins in the waiting area. More

Excellent , stayed in communication with me throughout the service process.Prompt phone call when the vehicle was ready. Vehicle was clean and ready when picke , stayed in communication with me throughout the service process.Prompt phone call when the vehicle was ready. Vehicle was clean and ready when picked up. More

Great Everybody there was great. I will be seeing so of my friends if they need to bay a car..Just want to thank you for trusting in me and Demetrice in get Everybody there was great. I will be seeing so of my friends if they need to bay a car..Just want to thank you for trusting in me and Demetrice in getting credit.May God continue to bless your business thank for the card have a great Holiday. More

Why no car wash?? I still don’t understand why they can’t wash your vehicle after service? And why paperwork is not gone over with me when service is completed. They ne I still don’t understand why they can’t wash your vehicle after service? And why paperwork is not gone over with me when service is completed. They never seem to have enough help working here. I always have to wait 5-10 minutes just to speak with someone even when I have an appointment. I like to have an overview explained to me upon completion and I never get that, I have to ask for it. I always have to search the lot for my car afterwards too. More