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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

December 07, 2018

oil change good that they were able to take me on short notice dtook my car in asap and took about an hour and half, no problems More

by GAIL11543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Just what you expect for customer service Service personnel were polite, pleasant, and personal My service request was addressed professionally when I dropped the car off. Communication whil More

by Plorenzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Excellent sales guy Great sales rep. He was working diligently to get me a car better than the one I had originally despite all the challenges I had due to the negative i More

by LNLFOODS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaban Zejneli
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Great Experience My experience shopping for my new vehicle was informative and pleasant. I purchased a 2018 Ford Escape and the experience was great! The salesman, Joe More

by Cestie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review. We are very happy to hear that Joey could be so helpful and that Gary was so professional during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

December 07, 2018

Very satisfied with sales and service We were very happy with Bruno and Dimetri's help in picking our new Ford Focus. The new car prep. And transferring of my personal belongings to the ne More

by RICKEFOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Bruno and Dimetri were able to help you pick your new Ford Focus. If you have any questions, please don't hesitate to reach out to us again. Best, Rawan Altaher - raltaher@rizzacars.com

December 06, 2018

Very friendly Everyone is very friendly here. They don't treat everything as cookie cutter, they really look at your situation and give recommendations tailored to More

by CricketS.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiori
Dec 06, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 06, 2018

60000 maintainan email check The service department is beyond marvelous. Prompt service and excellent feedback are given to each customer. I needed tires and the added time was ve More

by PDWYER3939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Dec 07, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out. Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Rawan Altaher - raltaher@rizzacars.com

December 06, 2018

Courteous, prompt & professional Went in for the 6mth/5k service on my Explorer. As usual, I was treated in a courteous and professional manner. The service was completed promptly and More

by TOM Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Dec 07, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We can’t wait to see you for your next servicing appointment! Best, Rawan Altaher - raltaher@rizzacars.com

December 06, 2018

Great experience My Ford Explorer was fixed in a timely manner and everyone I encounter at the car dealership was helpful and friendly. Overall good experience, I ha More

by Jamie W
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Dec 07, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an overall positive experience. Best, Rawan Altaher - raltaher@rizzacars.com

December 05, 2018

Service Rep My service rep (Ike) is a very rude and verbally violent person once things do not go his way. The service department bares watching from an outsid More

by RJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ike Mohammed
Dec 12, 2018 -

Joe Rizza Ford Lincoln responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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