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Joe Rizza Acura

Orland Park, IL

4.6
2,050 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,050 reviews

January 18, 2021

Alyssa and Bob were great, I traded my older ILX in for a newer RDX. The car is great so far, and the dealership got me in and out of there within 2 hours. I will definitely be purchasing from Joe Rizza Acur More

by LMarfoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Alyssa Adams
Jan 21, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 18, 2021

Chris was very helpful in answering all my questions. I loved the great service. I been coming there for a while now and Always have been satisfied with the service provided More

by LUBNASOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Joe Rizza Acura responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Joe Rizza Acura team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 16, 2021

The service department is always courteous, efficient, and cost conscious. Staff provides options and good advice. I have never had a problem. Thanks for the consistent service. More

by Joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Joe Rizza Acura responded

Joanna, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2021

Chris and the staff did the usual fine job. He found that I was due for some free services including an oil change. My wife and I both drive Acura's and wouldn't go anywhere else. More

by Tech08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Rizza Acura responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2021

Great service. Timely. Everything done. Car returned clean. The service person was waiting for me at the time I arrived. Everything was done in a very professional manner. More

by Mariusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Jurkowski
Jan 21, 2021 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

Other than the oil spill burning smell in my car from my oil change the gentleman that I worked with was very informative and provided great service. More

by JLWCHAMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! If you have any further needs or questions, please give us a call. We're always happy to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

I appreciate the very friendly, courteous, and knowledgeable staff. I also am pleased with the quick maintenance on my vehicle on each of my visits over the past five years More

by rbillingsley07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Jan 19, 2021 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

The service representatives were extremely knowledgeable, helpful, and considerate. My wait time was short and all my questions regarding my vehicle were answered with patience and understanding. Excellent More

by Linda S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

Joe Rizza Acura is fantastic! Over the past 10+ years my wife and I have leased 4 cars each through them. It is because of the way they treat their customers that we continue to go back. More

by 51calf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

There amazing. Loved doing business with them. Made it simple and easy to purchase a new vehicle. Pat Dazzo is the man! Definition of amazing customer service More

by BOBBYHUEBNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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